CATEGORIES

Hospitality Enhances With Digital Edge

Technologies are significantly changing our lives and the industries, and India’s hospitality industry is no exception to this all pervasive trend.

10 mins read
Hotel Business Review
May-June 2018

For Spirituality, Heritage and More

Amritsar is world renowned for its Golden Temple which is formally known as Sri Harmandir Sahib.

4 mins read
Hotel Business Review
May-June 2018

Designed To Attract

External factors often influence the mood of a person. Walking leisurely on a beach or sitting in a waiting room at a hospital have obviously different effects on the human psyche. Similarly, the atmosphere of a hotel could attract or deter a guest. A hospitality property’s lighting, furniture, room arrangements, etc. greatly contribute towards the overall ambience of the property, and also towards the property’s perception among its guests and potential guests. Ashok Malkani gets the views of some of the hospitality industry professionals to gauge how the hospitality properties can create an inviting environment, which can add to the luxury of the property and give satisfaction to the visitors.

10+ mins read
Hotel Business Review
May-June 2018

Designing Her Vision

Designing Her Vision

5 mins read
Hotel Business Review
March - April 2018

Inspirations On Plates

Inspirations On Plates

7 mins read
Hotel Business Review
March - April 2018

A Classy Expression In Hospitality

A Classy Expression In Hospitality

3 mins read
Hotel Business Review
March - April 2018

Digital Technology For Guest Satisfaction

The meteoric rise in the use of mobile phones and mobile apps has made it imperative for industries to make the necessary changes to adapt to market conditions. The hospitality industry too has undergone changes to meet the needs of the digital age.Hotels, to remain competitive, must embrace technology in keeping with the changing environment. How the hospitality properties are adapting digital technology not only helps them to stay competitive in terms of their customer satisfaction, but can also influence their market positioning.Ashok Malkani takes a look at how the Indian hotel industry has adapted new technologies to help create an environment that is in line with the needs of the tech-savvy generation of guests.

10 mins read
Hotel Business Review
March - April 2018

Creating Fond Memories for Guests

Creating Fond Memories for Guests

10+ mins read
Hotel Business Review
March - April 2018

The Case Study Of Phaltan

The need for promoting and developing offbeat locales with latent and/or untapped tourism potential has been a long felt need in the Indian hospitality industry. I realised the above-mentioned potential and the need more acutely during my short stays at Jakson Inns Phaltan.

6 mins read
Hotel Business Review
July/August 2017

The Appeal Of Offbeat Locales

India is a land of awesome tourism potential, which is manifested through its myriad natural splendours, known and lesser known historical legacies, and fascinating wildlife and adventure tourism options.

4 mins read
Hotel Business Review
July/August 2017

New Kerala Tourism Policy To Focus On Adventure Tourism

Kerala Tourism is currently planning to re-brand itself and find new avenues to take the sector forward in order to double the tourist arrivals in the state by 2021

1 min read
Hotel Business Review
July/August 2017

Good Design For Hospitality

My wife and I went out for dinner to a luxury hotel recently to celebrate our anniversary.

4 mins read
Hotel Business Review
July/August 2017

Exuding Art, Facilitating Business

Surya Palace, the renowned thirty-year-old hotel in the culturally rich city of Vadodara, has been rebranded in the recent past (in late June 2017) to Grand Mercure Vadodara Surya Palace.

5 mins read
Hotel Business Review
July/August 2017

Enjoy The Sixth Sense Of Wellness

When your urban lifestyle gets the better of you and you crave for some peace, check into Jaypee Greens Golf & Spa Resort at Greater Noida.

2 mins read
Hotel Business Review
July/August 2017

Crucial Role Of Toiletries

Toiletries have a crucial role to play in contributing towards guest satisfaction, though they are often not given their due importance in the Indian hospitality industry.

3 mins read
Hotel Business Review
July/August 2017

Choosing The Right Tableware

Tableware  comprises the dishes  or  dishware, which are  used for setting table, serving food & beverages and for dining.

5 mins read
Hotel Business Review
July/August 2017

Wellness Has Gained Market Momentum

While sauntering through the opulent spa with its comprehensive wellness facilities, I got to meet Dr. Rajneesh Kumar, the Spa Manager of Six Senses Spa, at Jaypee Greens Golf & Spa Resort.

2 mins read
Hotel Business Review
July/August 2017

Harnessing The MICE Potential

MICE (Meetings, Incentives, Conferences and Exhibitions) has emerged as a significant segment to generate profitable growth for the Indian hospitality business.

5 mins read
Hotel Business Review
July/August 2017

Wellness Solutions For Hospitality

The way spas are being viewed and used has evolved over the centuries and today they are attracting both leisure and business travellers. Spas now are considered as havens for wellness and leisure experience, which provide treatments and services that promote physical and mental relaxation. Managements of high-end hotels and resorts in our country now find spa as an essential feature for their guests. The last issue discussed the main clientele of spas in India, and the diversified benefits of spa, in the context of the Indian hospitality industry. In this issue, Ashok Malkani takes a look at the space requirement for spas and the different spa services provided by the hotels and resorts. He also throws some light on the safety aspects of spas.

10+ mins read
Hotel Business Review
May/June 2017

Wellness In Hospitality

Spa industry in India is going through a buoyant phase and this trend is reflected by the fact that nowadays, almost every five-star hotel in the country offers spa services. Spas can not only boost the hotel’s revenues but can also facilitate in attracting the guests to the property. The usage of spas has been increasing over the years. The International Spa Association, in its US Spa Industry Study 2016, reveals that there has been a steady growth in the revenue from spas. It had increased from 15.5 billion USD in 2014 to 16.3 billion USD in 2015. India itself has seen a growth of 20 percent in the last two years, in wellness tourism. In India too, spas are doing booming business and adding to the hotels’ profitability. Ashok Malkani takes a look at the overall scenario of spa business in the context of the Indian hospitality industry.

10+ mins read
Hotel Business Review
March/April 2017

The Dynamics Of Hotel Security

Putting in place a robust security system in hospitality properties requires enormous amount of planning, investment in the latest equipments and technologies, quite a bit of staff training and a very high level of alertness on the part of the staff and the management of the hospitality properties.

5 mins read
Hotel Business Review
March/April 2017

Hospitality In Spirituality

The enormous revenue earning potential of religious and cultural tourism in India needs to be more effectively harnessed by the Indian tourism and hospitality industry, and in this regard, our states and the Union Government should play a more proactive role than they are doing at present.

10 mins read
Hotel Business Review
March/April 2017

Can We Advance Book Our Menu?

Yes, after all these, the guests also need to book tables to get the entire feedback process complete(no I am not joking) but this kind of detailed exercise in personalisation would be much more exhaustive than your average restaurant seat booking.

6 mins read
Hotel Business Review
March/April 2017

Presenting a Buffet of Quality Hospitality

In the recent past, JW Marriott Mumbai Sahar celebrated its one year anniversary.

5 mins read
Hotel Business Review
July/August 2016

The Savvy Hotelier

In the recent past, JW Marriott Mumbai Sahar celebrated its one year anniversary.

7 mins read
Hotel Business Review
July/August 2016

Hygiene in Restaurants

In the recent past, JW Marriott Mumbai Sahar celebrated its one year anniversary.

6 mins read
Hotel Business Review
July/August 2016

Exploring Health, Wellness and Entertainment Avenues

FitnessRx for Women and MHP 2016 Arnold Model Search Winner

10 mins read
Hotel Business Review
July/August 2016

Challenges For The Housekeeping Managers

Fighting age-old attitudes and meeting ever changing guest expectations, sometimes with limited budget, while motivating, training and retaining the team members are some of the biggest challenges that Housekeeping Managers in hospitality properties in India face everyday.

4 mins read
Hotel Business Review
July/August 2016

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