CATEGORIES

Travelling For Health

India’s immense tourism appeal and potential are not only because of its natural splendours, historical legacies, deep religious resonance and its exciting wildlife and adventure offerings.

6 mins read
Hotel Business Review
September - October 2019

The Rise Of Economy Hotel Segment

Factors like surge in middle class, increase in business and leisure travel, higher economic growth, urbanisation etc. have resulted in bolstering mid-market or mid-priced (often referred to as economy/budget) hotels in India’s hospitality sector. Historically, the midmarket hotels fell short on standardisation. However, things have changed. Over the years, a more uniform product profile with product coherence and consistent hotel specifications have been observed with several international brands entering the market. The past few years have seen an influx of about two dozen mid-market brands. This has been mainly due to the expanding domestic tourism, increasing foreign tourist arrivals, forex earnings growth etc., which has put the Indian hotels industry – particularly the mid-market segment – on an upswing. Ashok Malkani examines various aspects of the midmarket segment and finds that macroeconomic data suggests that the road ahead will be bright.

10+ mins read
Hotel Business Review
September - October 2019

Revving Up The Revenue

Revenue is extremely essential for the progress of any industry. Revenue management in the hospitality industry is undergoing a constant change, with the evolution of technology. Besides earnings from room rents, Revenue management is forecast to expand to other avenues like restaurants, room service, laundering, etc. in the hotel industry. Ashok Malkani takes a look at the fast changing scenario and the increasing importance of revenue management, whose role is being perceived more as profit generating rather than revenue managing. The focus on profit is expected to increase as revenue managers use new methods to better understand customers and improve margins. As hotels compete with their rivals the role of revenue management is expected to play a more dominant role in the progress of a property

10+ mins read
Hotel Business Review
September - October 2019

HPMF Convention At Kochi

The 9th edition of the annual convention of Hospitality Purchasing Managers’ Forum (HPMF) and the 7th edition of Procurement Excellence Awards 2019 was organized at Grand Hyatt in Kochi, recently.

3 mins read
Hotel Business Review
September - October 2019

Classy Hospitality In The Wild

A leisurely holiday or a weekend gateway at The Tiger Groove Corbett – A Jakson Resort can not only help you give a quiet retreat to the splendours of green nature, far away from the tension, deadlines, humdrum and din of city lives where often 24 hours are packed like sardines.

6 mins read
Hotel Business Review
September - October 2019

Water Damage Control in Hotels

What appears to be a common water seepage problem can also structurally damage and weaken the property and the best damage control solution is to have the establishment in good repair at all times through a meticulous water damage mitigation programme

4 mins read
Hotel Business Review
July-August 2019

Mice: The Way Forward

The Mice Space is Growing at a Robust Pace and is Expected to Triple Within the Next 2-3 Years. The Proposed New Venues at Delhi in Dwarka and the Ones to Be Expanded at Pragati Maidan, New Delhi, Hyderabad, Bangalore, Ahmedabad, Pune, Etc is Expected to Provide a Boost to the Segment. Hotels and Convention Centres, Set Up Mainly to Promote Mice, Are Acting as Enhancers for Promotion of Mice. Ashok Malkani Takes a Look at Several Aspects of This Industry as Well as the Future of Mice in India.

10+ mins read
Hotel Business Review
July-August 2019

Ozone Washing

If addition of ozone in hotel & commercial laundry can help the entrepreneurs cut cost by saving on energy expenditure and water consumption, it also has beneficial effects on the environment and health of laundry workers

5 mins read
Hotel Business Review
July-August 2019

HRM: Heart of the Hotel Industry

Human Resource Management is an Integral and Significant Part of the Hospitality Industry. Since Hospitality Service is All About Providing Better Services to the Consumer, the Quality of Hotel Would Depend on the Employees, Who Are Considered as Brand Ambassadors of the Property. Therefore, Choosing the Right Candidates and Training Them is a Task That the Hrm Has to Perform Diligently. The Hr Dept. Is Thus an Important Segment of the Hospitality Industry and is Essential for Efficient Running of a Hotel. Ashok Malkani Examines the Tasks of the Hr Dept and the Problems That It Has to Tackle for Smooth Functioning of the Hotel.

10+ mins read
Hotel Business Review
July-August 2019

Housekeeping Goes Green

Refillable Toiletries, Instead of Plastic Bottles That Guests Often Take Away From Hotels as Souvenirs or With the Intention to Reuse Them, Can Help Reduce Plastic Pollution, Say Housekeeping Managers

3 mins read
Hotel Business Review
July-August 2019

Hotel Lobbies Have Gone Social !

Hotels lobbies around the world, more so in India, are providing innovative ways for their guests to hang out, have coffee, entertain and stay technologically connected.

10 mins read
Hotel Business Review
July-August 2019

Elegance Meets Finesse! Immerse in Sensorial Delights at Conrad Bengaluru

Immerse in Sensorial Delights at Conrad Bengaluru

4 mins read
Hotel Business Review
July-August 2019

Are Your Restaurants Buzzing?

F&b Outlets Can Be a Great Asset to a Hotel - They Present an Additional Source of Revenue, Add to the Bottom Line, and Are an Attractive Feature for Guests. Some Hotel Restaurants Are Simply an Extra Venue for Guests While Others Strive to Be a Part of a City’s Popular Restaurant List. In Bigger Cities That Are Known to Have a Multitude of Great Dining Options, It Can Be Tough for Hotels to Keep the Local Diners’ Interest Alive. We Talk to Experts in F&b Hospitality Industry and Find Out How They Generate Interest Amongst Local Diners for Their Hotel Restaurants and Ensure Their Local Guests Do Not Step Out to Dine. We Understand What Specific Measures They Take for the Hotel Restaurants to Keep Buzzing and Generate Revenue as They Say the Success of Food and Beverage Can Make or Break a Hotel.

7 mins read
Hotel Business Review
July-August 2019

25 Golden Rules for Pitch Perfect Public Relations

The Author is a Hospitality & Feature Writer and Columnist for Some of the World’s Highest Ranked Hospital I Ty Publications. Her Industry Writ Ings a Re Used a S Re Fe Rences I N Case Studies and Hotel Schools. She is a Recognised and National-poll Winning Corporate Communications Specialist, Pr Strategist and Writer. A Seasoned Hotelier, She Loves to Present Hospitality Industry Watch, Insights, Case Studies and Analysis to Her Ever-increasing Base of Global Readership. She Has Over Two Decades of Experience in Hospitality Communications and Brand Management and Has Worked With Some of the Best Global Hotel Companies - the Imperial New Delhi, the Oberoi, New Delhi, Hyatt Regency Delhi. Aruna Was Appointed to the Board of Association of Emerging Leaders Dialogues (Aeld), as the Second Indian Representative and the Only Woman Leader From India.

10+ mins read
Hotel Business Review
July-August 2019

What Kind Of A Leader Are You - A Maker Or A Breaker?

The author is a Hospitality & Feature Writer and Columnist for some of the world’s highest ranked Hospitality publications. Her industry writings are used as references in case studies and hotel schools. She is a recognised and national-poll winning Corporate Communications specialist, PR Strategist and Writer. A seasoned hotelier, she loves to present hospitality industry watch, insights, case studies and analysis to her ever-increasing base of global readership. She has over two decades of experience in Hospitality Communications and Brand Management and has worked with some of the best global hotel companies - The Imperial New Delhi, The Oberoi, New Delhi, Hyatt Regency Delhi. Aruna was appointed to the Board of Association of Emerging Leaders Dialogues (AELD), as the second Indian representative and the only woman leader from India.

5 mins read
Hotel Business Review
May-June 2019

Time Management In A Hotel Project

It was almost midnight as everyone raised yet another toast to the successful completion of the project.

3 mins read
Hotel Business Review
May-June 2019

The Rise Of Eco-mmodation

Eco-friendliness, for the hotel industry is steadily evolving from a nice-to-have trend to a must-have priority as, according to U.N. World Tourism Organisation there will be 1.6 billion eco-inspired trips taken by 2020. The Global Sustainable Tourism Council (GSTC) has created GSTC industry criteria suggesting indicators for hotels to enable them to come to a common understanding of sustainable tourism. Ashok Malkani takes a look at the Indian hotel industry and the efforts that hoteliers are making to make their properties eco-friendly. There is a concerted endeavour by some hotels to meet the increasing demands of the eco-friendly tourists. While it is vital for the environment which is battling the threat of global warming, the hoteliers have realised that eco-friendly policies can also help the hotel achieve economically.

10 mins read
Hotel Business Review
May-June 2019

Styling Heritage Palace Belgadia Palace

The extravagantly decorated Belgadia Palace of the Maharaja of Mayurbhanj is a heritage building depicting the rarest engineering skills and architectural excellence of a bygone era.

4 mins read
Hotel Business Review
May-June 2019

Steps Towards Sustainable Measures

Sustainability is very crucial and hotel & restaurant teams are taking great measures in this direction.

6 mins read
Hotel Business Review
May-June 2019

Pristine Getaway!

Fortune Select Cedar Trail, Mashobra, Shimla

3 mins read
Hotel Business Review
May-June 2019

Mobile Apps For Competitive Advantage

In today’s competitive business environment hotels have to adopt every means to have an edge over other contenders and a key weapon in their arsenal is technology. Mobile apps are being used constantly by the industry to provide better service to their customers. Mobile websites and apps help customers to browse through the hotel’s services, read the reviews and book rooms. Latest technological advances have contributed towards making check-in and check-out and other guest related processes easy, seamless and fast. Some hotels have even made it possible for guests to have voice controlled rooms where they can control the lighting, temperature, TV, draperies, etc in their rooms vocally. Ashok Malkani examines how hotels have managed greater guest satisfaction, while at the same time enabling them to have a better rapport with guests by understanding their likes and dislikes with the aid of mobile apps.

10 mins read
Hotel Business Review
May-June 2019

India's Hospitality Industry: Prospects And Challenges

Despite several challenges, India’s hospitality industry has shown impressive performance during 2018.

6 mins read
Hotel Business Review
May-June 2019

Embrace Heavenly Bliss!

Heavenly Spa by Westin, The Westin Mumbai Garden City

2 mins read
Hotel Business Review
May-June 2019

Eating Out With Social Media

It may sound somewhat clichéd that we are going through digital age, but like many cliched statements it also happens to be true.

4 mins read
Hotel Business Review
May-June 2019

Where Hospitality Says Stay Well Where Hospitality Says Stay Well

The unassuming demeanour of Rohit Vig doesn’t belie his senior position in the StayWell Group.

5 mins read
Hotel Business Review
March-April 2019

Scent Of A Hotel

The trend of adopting a signature scent is not as new as we may think.

3 mins read
Hotel Business Review
March-April 2019

Offbeat Locales Hold Immense Tourism Potential

India is a land of immense tourism potential, which is manifested through its myriad natural splendours, immensely popular and lesser-known historical legacies, fascinating wildlife and adventure tourism options.

6 mins read
Hotel Business Review
March-April 2019

Niraamaya Retreats Backwaters & Beyond, Kumarakom

Niraamaya Retreats welcomes its patrons in yet another stunning property in the picturesque location. Nestled on the banks of the historic Lake Vembanad, in Kottayam district of Kerala, Niraamaya Retreats Backwaters & Beyond offers rare experiences and glimpses of an authentic insight into the local life.

4 mins read
Hotel Business Review
March-April 2019

Making Room For Hygiene

Adequate training, strict supervision and ensuring safe and healthy working conditions of the cleaning staff are key to maintaining room hygiene in a hotel

6 mins read
Hotel Business Review
March-April 2019

Good Design For Hospitality

Recently I went out for dinner to a luxury hotel and was offered a table next to the window overlooking a beautiful garden. The ambience was enchanting with a candle lit table and soft background music.

4 mins read
Hotel Business Review
March-April 2019