Keeping in line with the popular trend, those in the restaurant industry are evolving their dining experiences to incorporate more immersive, multisensory elements. Not only looking to surprise and delight their consumers, restaurateurs are tapping into themed décor, eccentric settings, and mood lighting. We talk to experts and seek their opinion on the growing trend in creating unique experiences!
Scripting a Memorable Dining Story!
Shashank Goel, F&B Manager, Courtyard by Marriott Amritsar
Our restaurant has been designed keeping in mind the local culture and the people of the state. Punjab is well-known for its lip-smacking food and delicious drinks. Thus, while visiting, guests don’t just look for a good place to dine, they want to have an experience. Restaurants with glorious ambience and blissful surroundings tend to appeal to people and attract them. As most of the guests come to visit and explore, they fancy places that give them the feel of the entire state at one place.
Our restaurant has been built and adorned with a variety of colours and ornaments that depicts the entire Punjabi culture under one roof. The bright and vibrant coloured surroundings ensure that the guests not only have a casual dining experience, but are comfortable with the warm vibe that gives them a homely feeling. Furthermore, it also signifies the wall of all incident cultural value of Punjab.
Amit Prasad, Director of Food & Beverage, JW Marriott Maldives Resort & Spa
At JW Marriott Maldives Resort & Spa, we are dedicated to pamper our guests with unique experiences that foster togetherness, touches on nourishment and leave them feeling nurtured. We aim to create new experiences every day to ensure our guests get the most out of their stay.
The architecture of our hotel is itself inspired by the ocean, nature and its majestic inhabitants. Rum Baan & Kaashithe property’s distinct interlinking treetop venue is one that should not be missed. Located in a quirky TreeHouse with panoramic views of the Laccadive Sea, the venue has a rustic feel to it. The flavours of the restaurant are authentic to Thailand and transport you to a gastronomic haven. The lanterns and fire tiki torches adds to the unique experience.
It is critical for restaurateurs to address the needs and requirements of their guests and at the same time cater to their desire for authenticity, approachability, and keep up with trends in the marketplace. At JW Marriott Maldives Resort & Spa too, we make sure that we are authentic with our flavours. To ensure this, we have specialty chefs preparing the dishes for our guests.
Gaurav Misra, Executive Chef, The Westin Pushkar Resort & Spa
The act of dining differs from one person to another based on their individual tastes and preferences. Today, dining experiences are being made even more private with one-of-a-kind, immersive technology. For instance, ‘Le Petit Chef’ from Dinner Time Story is a multi-sensory pop-up dining experience that is powered by 3D projections that immerse diners and takes them on a culinary adventure around the world.
As the expectations of customers rise continuously based on the experiences offered by restaurants, it is essential for hotels to come up with more innovative ideas to engage with the customers and keep them entertained. Personally, I believe this adventure begins the moment the customer places an order in a restaurant. The guests we host here at The Westin Pushkar Resort & Spa appreciate our beautiful décor and the ambience as well. New themes like the open village seating spaces and other theme-based settings have also been noticed and admired. Our offerings don’t only include experiences in terms of the design, but other unique touches are also introduced in different areas that supplement the entire dining experience altogether.
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Revving up the Revenue
The corona virus outbreak has not only impacted travel in affected regions it has also caused the cancellation of some of the world’s biggest exhibitions, which has adversely affected the hotel industry globally. Though the lockdown for India’s hospitality sector was lifted from June 8 by the central government several states have continued with curbs on usual operations. This has affected the industry on several fronts. Ashok Malkani reviews the upshot of the pandemic on different aspects of the industry and the steps taken by it to tackle this situation effectively.
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