However, the dawn is still far and the night is still long enough, though the darkness is showing signs of thinning a bit…
One can say that a good impact of these otherwise Covid inflicted trying times is that hygiene and safety have emerged as the pillars of the organised segment of India’s hospitality industry. They are no longer the supporting factors in India’s hospitality industry but the edifice on which the hospitality sector of India is standing in these Covid inflicted times, and possibly would stand in the post Covid times. Hygiene and safety have eventually gained the recognition and importance that they always deserve.
In these taxing times, adhering to the Covid-19 protocols is of paramount importance for operations of hotels in India. In these times, the management of hotels should not only follow the state directed protocols for preventing the threat of Covid-19 from affecting their staff and guests, but should also introduce some additional measures to rev up the hygiene quotient of their hotel’s/s’ in-vironment, which would in turn enhance the safety of their staff and guests. And people will be emboldened to travel more frequently when they would feel secure in the belief that their well-being is in the safe hands in these pandemic inflicted times.
A Slew of Measures
Take the case of The Leela Mumbai. The hotel, in partnership with Bureau Veritas India has elevated its sanitisation, hygiene and safety procedures with SURAKSHA – a comprehensive program to ensure the wellbeing of its guests and associates. SURAKSHA is grounded in genuine care and is backed by unobtrusive technology.
This story is from the September-October 2020 edition of Hotel Business Review.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the September-October 2020 edition of Hotel Business Review.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
A Tranquil Paradise! Radisson Hotel Jass Khajuraho
Sprawling in six acres in the midst of the vast open countryside with gentle undulating landscape and clean, fresh unpolluted air, Radisson Hotel Jass Khajuraho is a perfect union of classic design with subtle elegance.
Running F&B Operations
Heading the F&B department of a hotel successfully is both exciting as well as challenging. It becomes evident that running an F&B operation is not a smooth sailing business at all.
Abrogating Attrition
One constant problem that has been incessantly proving a bothersome malady for the hospitality industry is the shortage and retention of skilled manpower, as this makes or mars the future of the property. Possessing innovative and problem-solving capabilities the workforce can add to the success of the hotel. Skills like patience, multitasking, positivity are a few of abilities which attribute to the success of the hotel as it helps in the hotel being able to provide excellent customer service in all circumstances. But shortage of skilled manpower has been a constant problem of the industry. Ashok Malkani delves on several aspects of the shortage and retention of employees.
Women as Impactful Leaders in Hospitality!
The dynamic hospitality industry stands as a shining example of gender equality as more and more women are leading from the front in key positions.
Does hospitality industry have...Gender Equity?
Hospitality industry has been considered as one of the forerunners in growth in India's service sector. Though the hotel industry is an appealing one, with diverse workforce, women have, historically, been underrepresented.
Making Room for Hygiene
Adequate training, strict supervision and ensuring safe and healthy working conditions of the cleaning staff are key to maintaining room hygiene in a hotel.
Legacy Secured
JK Khurana Dedicates Lifetime Achievement Award to Son Vicky Khurana and daughter-in-law Seema Khurana, as he entrusts Venus Industries to the Next Generation.
"It is the Journey Itself, Marked by Innovation and Development that I Relish as much as The Final Product"
Somesh Agarwal, Chairman and Managing Director, Rockwood Hotels and Resorts
Ensuring Menu Success
A new menu is considered an excellent way to get the visibility and break the monotony. No wonder, chefs are always thinking about introducing new dishes in their menu several times throughout the year.
Wooing Millennial Guests
Understanding millennials goes beyond demographic data and analysis. Interestingly, it involves comprehending their values, preferences, and the desire for offbeat experiences. Latest technology, sustainability elements, and cultural immersions play a key role.