CALIFORNIA'S TWO BIGGEST SCHOOL DISTRICTS BOTCHED AI DEALS.HERE ARE LESSONS FROM THEIR MISTAKES.

With all the hubris of a startup founder, Alberto Carvalho, superintendent of Los Angeles Unified School District, took to the stage in March to launch Ed the chatbot.

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He told parents and students it had “the potential to personalize the educational journey at a level never before seen in this district, across the country, or around the world.”

“No other technology can deliver real time on this promise,” he said. “We know it will succeed.”

In June, after only three months and nearly $3 million, the district shelved Ed following layoffs of more than half of the staff at AllHere, the startup that made the conversational AI assistant. District spokesperson Britt Vaughan refused to answer questions about the bot’s performance or say how many students and parents used it before the shutdown.

Also in June, an AI controversy unfolded in San Diego, where school board members reportedly weren’t aware that the district last summer bought a tool that automatically suggests grades for writing assignments. The dustup began after Point Loma High School teacher Jen Roberts told CalMatters that using the tool saved her time and reduced burnout but also gave students the wrong grade sometimes.

A week later, Voice of San Diego quoted two members of the school board saying they were unaware the district had signed a contract involving AI. In fact, no one on the board seemed to know about the tool, the news outlet said, since it was included as part of a broader contract with Houghton Mifflin that was approved unanimously with no discussion alongside more than 70 other items.