商業界（The Journal of Retailing） - June 2013

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今月号は、言い方次第で相手の受け止め方がガラリと変わる接客トークを特集した「モテる店長売れる販売員のモノの言い方」。好評事例特集は「なぜあの会社は景気に無縁で安定成長するのか」、３社の老舗企業の本質を追究しました。マネジメント特集のテーマは、「在庫」！　安全ラインの見極め方を取り上げました。
This month\'s issue is \"how to phrase things the salesperson sell manager be popular,\" which was featured customer service talk to perceptions of partner change results in a drastic way of saying up to you. \"That company or to stable growth unrelated to the economy why\", featured popular case was pursuing the essence of the well-established three companies. Theme of management special feature, \"stock\"! I\'ve covered how to assess the safety line.