Leading The Future
Leadership|April 2020
Leading the modern world requires fast thinking and an impulsive ability to adopt and adapt to the technologically driven era. The way we conduct business today has drastically changed from the way business was conducted ten years ago, failing to integrate innovation and technology could prove fatal to any business.
Evans Manyonga

This is why you need In2IT Technologies, a company with the capacity and services to ensure businesses integrate new-age technologies like artificial intelligence and machine learning with Robotic Process Automation (RPA) to transform the business ecosystem.

Leadership Magazine sat with the Co-Founder and Group Chief Technology Officer, Mr Vishal Barapatre who shared intricate details of his and the company’s journey up the ladder of success. Taking the liberty to reveal information that businesses across South Africa need to know about how they can use multiple technologies to their advantage.

Barapatre has more than 25 years of experience in the field of IT, specialising in network and telecom. This extensive knowledge was not acquired overnight, Barapatre began his journey in IT when it was still an upcoming field. When he started, he had a degree in Electronics and Communication, initially in the space of Networking and Telecom, he describes just how much he was excited about OEM’s like Cisco, Nortel, AT&T.

“As an engineer it was always exciting to learn, find or create a project that I could implement, before most people or companies brought it to life. During the course of my journey, I expanded to other technologies beyond network and slowly graduated to becoming a solution architect. This involves creating a solution by bringing multiple technologies together. I eventually started drafting ideas beyond technologies and became more driven by business. As the CTO for In2IT Technologies, I now have a free hand to create products and use technologies which are unique in either value, technology, business benefits or in terms of cost of ownership for our customers,” he explains.

In2IT came up with simple but innovative product lines, which have successfully mixed services and products to create the right blend of outcome for their customers. Among their clientele list are entities in telco, banking, mining, hospitality and public service. “We bring measurable customer satisfaction by introducing predictability in operations using AI/ ML or by bringing virtual assistants to reduce cost on one hand, on the other hand we ensure every-time presence, making answering questions easy and predictable. We have succeeded in facilitating easy adoption of Digital IT to our customers,” he explains.

“As we are stepping fully into the fourth industrial revolution and adopting the digital era, we realise that our lives both in the professional and personal environment, need us to secure digital assets. In2IT has created product lines using AI/ML and Blockchain which are easy to adopt even at a small level. You can scale up from there as we offer services tailored to individual needs. This mitigates customer risk, if they do choose to integrate new technology into their system, if anyone faces any risk it is In2IT,” he says.

“Our base of customers is small, this ensures we can afford to pay special attention to our customers. Bringing complete value to those selected few and our endeavor is always to expand more with them. In2IT operates in the space of Infrastructure, COTS Application, Managed Services and Digital IT. Our aim is to fulfill the deployment and operations space we try to cover the life cycle services in our preferred areas of operations thus giving them full value of technology adoption during the deployment phase and the Total cost of Ownership (TCO) operation phase. We pride ourselves in ensuring our customers win in their organisations as well as in industry. For us, it’s essential for our relationships to go beyond dollars, they should last forever,” he explains.

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