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Trustpilot shares rocket as profit soars past forecast
Western Mail
|March 18, 2026
SHARES in Trustpilot rocketed yesterday morning as the FTSE 250 firm posted profit that surged past market forecasts.
The customer feedback platform delivered a near-tripling of pretax profit to £14.1m for 2025, which it put down to investment into Al.
“We have seen a dramatic rise in the visibility of Trustpilot in Al models, given the immense scale, recency and authenticity of the feedback we host,’ said chief executive Adrian Blair.
“By integrating Al-powered innovation and optimising for large language models, we are not just participating in this new era - we are helping drive it”
Trustpilot reported a revenue increase of 24% to £261.1m in 2025.
This story is from the March 18, 2026 edition of Western Mail.
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