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£175 pothole claim rejected after 23 months of waiting
The Sentinel
|August 11, 2025
A MOTORIST has criticised a council after her pothole damage claim was rejected - following a wait of almost two years.
Katie McMullen says Staffordshire County Council's decision not to compensate her is 'unfair'.
The 30-year-old had been driving her new Ford Fiesta ST in Silverdale High Street in August 2023 when she says she clipped a pothole. She says the pothole left her needing a £175 replacement tyre.
Katie, of Cross Heath, said: "It completely bust my tyre. I thought it was a cut-and-dry case. But I had to go through so much paperwork with the council. They wanted me to draw pictures of what had happened and complete a massive form. Then it got bumped over to their legal representatives, who wanted to know everything about my car.
This story is from the August 11, 2025 edition of The Sentinel.
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