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Cos begin to shift more cloud operations to AI
The New Indian Express Thrissur
|February 26, 2026
ENTERPRISES are beginning to hand more of their day-to-day cloud operations to artificial intelligence, moving towards what is described as a “human by exception” model, Anant Adya, EVP and service offering head at Infosys told TNIE.
In this approach, AI systems handle routine monitoring and fixes, while people step in only when decisions carry significant risk, he said.
This story is from the February 26, 2026 edition of The New Indian Express Thrissur.
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