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Cos begin to shift more cloud operations to AI

The New Indian Express Thrissur

|

February 26, 2026

ENTERPRISES are beginning to hand more of their day-to-day cloud operations to artificial intelligence, moving towards what is described as a “human by exception” model, Anant Adya, EVP and service offering head at Infosys told TNIE.

- PADMINI DHRUVARAJ @ Bengaluru

Cos begin to shift more cloud operations to AI

In this approach, AI systems handle routine monitoring and fixes, while people step in only when decisions carry significant risk, he said.

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