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A baby ruined our business flight - were we mis-sold?
The Independent
|January 12, 2026
Q For an overnight flight from Orlando in April, we treated ourselves to a business class flight.
The marketing for this cabin set our expectations high for a relaxing experience with “fully lie-flat seats to help you get a great sleep”. Sadly, it was anything but relaxing, due to a baby crying for the duration of the flight. We were certainly not led to expect that babies were allowed in the business class cabin, and we believe we suffered a “constructive” downgrade to an experience more in line with an economy cabin. Surely we were mis-sold the business class experience?
Anonymous (via Ask Me Anything)
This story is from the January 12, 2026 edition of The Independent.
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