Governor Shapiro launches new consumer protection tools to help Pennsylvanians report scams and predatory practices

Governor Josh Shapiro launched a new, centralized consumer protection hotline, website, and email address to make it easier for Pennsylvanians to report scams, resolve financial and insurance issues, and access help from the Commonwealth. The announcement is part of the Shapiro Administration's initiative to protect Pennsylvania consumers and fill the void left by weakened federal consumer protections.

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In February, the acting director of the federal Consumer Financial Protection Bureau (CFPB) ordered employees to stop working to protect consumers — and in recent weeks, the federal government has made clear that it intends to leave this work to the states if it is going to happen at all. Thanks to Pennsylvania's exceptionally strong consumer protection laws, the Shapiro Administration will continue to protect consumers in the Commonwealth — and the new initiative Governor Shapiro announced makes it easier than ever for Pennsylvanians to report a consumer complaint.