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Airtel, India Post launch WhatsApp banking services
Voice and Data
|April 2023
Bharti Airtel and India Post Payments Bank (IPPB) have jointly announced the launch of WhatsApp Banking Services for IPPB customers, enabling them to access banking services on their mobile phone.
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The WhatsApp messaging solution will be delivered to customers through Airtel IQ, a cloud communications platform as a service that enables brands to engage with their customers across voice, SMS and WhatsApp channels. Airtel is the first telecom company in the world that serves as a Business Service Provider (BSP) for WhatsApp.
This story is from the April 2023 edition of Voice and Data.
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