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Airtel, India Post launch WhatsApp banking services

April 2023

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Voice and Data

Bharti Airtel and India Post Payments Bank (IPPB) have jointly announced the launch of WhatsApp Banking Services for IPPB customers, enabling them to access banking services on their mobile phone.

Airtel, India Post launch WhatsApp banking services

The WhatsApp messaging solution will be delivered to customers through Airtel IQ, a cloud communications platform as a service that enables brands to engage with their customers across voice, SMS and WhatsApp channels. Airtel is the first telecom company in the world that serves as a Business Service Provider (BSP) for WhatsApp.

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