Try GOLD - Free
The evolution of facilities management
Commercial Design
|March 2020
From being a backend function to impacting business outcomes
We have seen tremendous transformation in the facilities management function in recent years. While consistent BAU delivery is still important, FM today is hardly just a backend function anymore, having gradually transitioned to a strategic lever for driving productivity, reducing risk, workplace experience, talent attraction and even retention.
With thousands of employees in various outposts, organisations today face a huge challenge of managing risk. A robust FM function can improve compliance and reduce risk, both statutory as well as operational. The perception of the function among end-users is evolving as larger corporate strategies like employee engagement and technology adoption are being integrated into the role.
According to JLL’s India Future of Work 2019 global survey findings, India is home to the highest proportion of “future fit” enterprises, which leverage high-performing CRE functions to drive broader business goals and increased profitability.
This story is from the March 2020 edition of Commercial Design.
Subscribe to Magzter GOLD to access thousands of curated premium stories, and 10,000+ magazines and newspapers.
Already a subscriber? Sign In
MORE STORIES FROM Commercial Design
Commercial Design
RACKING THE BUILDING HANDOVER CODE
Simon Joss of KEO International Consultants and Mark Docherty of Optima, unpack the pitfalls and best practices in testing, commissioning, and handover
4 mins
October 2025
Commercial Design
MUSEUM MEETS WORKPLACE
Studio IV Designs transforms EY's Gurugram headquarters into a museum-like workplace where contemporary Indian art, craft, and architecture intersect with global corporate identity
6 mins
October 2025
Commercial Design
FORGED IN DESIGN
Studio Osmosis transforms a residential floorplate into a corporate headquarters for Stainox Alloys, forging a workplace that reflects the company's strength, precision, and enduring identity.
4 mins
October 2025
Commercial Design
Workplace without Boundaries
Roshan Gowda, GRF Regional Head, Asia Pacific at SAP, offers a behind-the-scenes look at how the company's Bengaluru campus was envisioned, not just as an office for 15,000 employees, but as a future-ready hub of innovation and well-being.
9 mins
October 2025
Commercial Design
DESIGNING FOR WELLBEING
How light, space, and material choices impact creativity and mental health in workplaces
3 mins
October 2025
Commercial Design
ADAPTIVE REUSE
Revitalising spaces for modern needs
2 mins
October 2025
Commercial Design
THE CARBON CONUNDRUM
LEED v5 marks a radical shift from theoretical compliance to real-world performance, redefining sustainability standards for workplaces and the built environment.
4 mins
October 2025
Commercial Design
THE SICK BUILDING SYNDROME
Sick buildings are hurting well-being and productivity, and here's how FM teams can fix them with smart, energy-efficient retrofits
4 mins
October 2025
Commercial Design
AI WITH A SOUL
Roar's Tamara Taamneh is embedding AI into interiors that adapt, respond and reflect human needs in projects
2 mins
October 2025
Commercial Design
THE INVISIBLE THREAT
A look at how outdoor air pollution impacts a building's indoor air quality and the strategies that support healthier, safer workplaces
3 mins
October 2025
Translate
Change font size