Autocar Professional Magazine - December 01 2016

In this issue

In an increasingly digital India, the aftermarket is set to see new business models drive its future growth. Find out how organised service chains and parts e-commerce will be the new growth drivers of the aftermarket.
Alternate fueled vehicles (AFVs) and electric mobility are charting smart growth in developed countries. A recent global study forecasts that India will, along with China, Japan, the USA and Europe, be among the top five markets for hybrid and electric cars by the year 2023.
The future of mobility is among the many topics that William Clay ‘Bill’ Ford Jr has shared in his interview, published in this issue. Ford Motor Co’s executive chairman, who was in Chennai last month to announce plans to set up a state-of-the-art Global Technology and Business Centre, speaks on the future of cars, the game-changing role Ford will play in the business of mobility, the plans he has for India and family values.
Artificial intelligence (AI) will be among the technology drivers of tomorrow. Get to know the latest on the subject.
The Indian arm of AVL, the world’s largest independent company for development, simulation and testing technology of powertrains, believes it has what it takes to help automakers in India to upgrade to BS VI. Find out how in this incisive feature.
Keeping customers happy is what most successful companies are good at. Not many know that Maruti Suzuki India services over 1.5 million cars a month – or a staggering 18 million each year. Pankaj Narula, service head at the country’s largest carmaker, reveals how new service initiatives are raising the customer satisfaction benchmark even higher at Maruti.
That’s not all in the first issue of the last month of the year. The news pages are flush with exciting industry information including Hyundai’s plans to enter India’s commercial vehicle market!