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Retailer Magazine - May - June 2025

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In this issue

Built for a Tech-First Future

India’s retail scene is being redefined—by data, devices, and disruption. With over 1.2 billion monthly digital transactions and sales jumps of up to 30% post-tech integration, the message is loud and clear: digital is no longer optional.

In this power-packed edition, we spotlight “Top Tech Transformers”—retailers who are rewriting the rulebook with bold tech moves, from smart trial rooms to scan-and-go systems. Our cover story dives deep into Shoppers Stop’s digital reinvention under CEO Kavindra Mishra, while we also explore how D2C brands are scaling at lightning speed—no physical stores needed.

From digital shelf labels to mobile POS systems, we break down 4 simple ways retailers can future-proof their stores. And as Tier II, III, and IV cities emerge as the next big retail playgrounds, this issue captures the pulse of a market where Bharat is the real MVP.

Tech is changing the face of retail—and the future is already here.
Dive in. Stay ahead.

Commerce in India Isn’t Just Fast-It’s in Hyperdrive!

From 30-minute deliveries to fashion trends dropping daily, and 350 million online shoppers demanding instant, personalized experiences, this is no longer a story of catching up. It’s about leaping ahead.

4 mins

THE GREAT QUICKENING OF INDIAN RETAIL

The emergence of 10-minute delivery services not only offered speed, but a new way to live, allowing customers to forgo lists and stockpiles in favor of immediate gratification.

3 mins

INSIDE CYCLE'S RETAIL EMPIRE: 24 LAKH TOUCHPOINTS, 75 COUNTRIES, AND ONE SACRED MISSION

Every morning, somewhere in India and the vast Indian diaspora, a prayer is whispered.

3 mins

HOW CORNITOS IS DOUBLING RETAIL PRESENCE WITH CRUSTIES 2.0 PUSH

While Cornitos is widely recognized for its nachos and tortilla chips, CRUST-IES represents a distinctive sub-brand focusing on the puffed snack category.

3 mins

BREAKING THE BOX: REIMAGING BIG BOX RETAIL THE SHOPPERS STOP 2.0 WAY

FROM TECH-POWERED PERSONALIZATION AND PRIVATE LABEL EXPANSION TO OMNICHANNEL INNOVATION AND EXPERIENTIAL STORE FORMATS, SHOPPERS STOP'S TRANSFORMATIVE JOURNEY UNDER KAVINDRA MISHRA'S LEADERSHIP IS BOLDLY EVOLVING TO MEET THE MODERN CONSUMER'S EXPECTATIONS —WHILE LAYING THE GROUNDWORK FOR SUSTAINED, FUTURE-READY GROWTH.

6 mins

ASPIRATION HAS NO PIN CODE! THE BILLION DOLLAR RETAIL STORY BREWING IN BHARAT

THE BILLION DOLLAR RETAIL STORY BREWING IN BHARAT

7 mins

INSIDE GODREJ INTERIO'S * 3,500 Cr RETAIL EXPLOSION!

In the last two years, the brand has added over 220 exclusive showrooms, strengthening its presence across metros, Tier II and III cities.

3 mins

HOW INDIA'S HERITAGE BRANDS ARE WINNING GEN Z

Legacy brands must harmonize their presence across digital and physical touchpoints, ensuring consistency in brand voice, product availability, pricing, and service.

3 mins

THE FASHION SNIPER

HITTING THE BULLSEYE: ANAND AIYER, CEO, ARROW ON FASHION, INNOVATION & STAYING SHARP

4 mins

SCALING OFFLINE RETAIL FOOTPRINT ACROSS INDIA

TMRW, the House of Brands backed by Aditya Birla Group, joined hands with LiteStore to scale its offline presence across India a move that marked a strategic shift in how the company brought its digital-first fashion labels to physical retail.

2 mins

STREAMLINING E-PHARMACY OPS ACROSS 1000+ CITIES

Tata 1mg, one of India's leading digital health platforms, partnered with e-commerce enabler Unicommerce to enhance its operational efficiency across its rapidly growing product portfolio.

1 mins

DATA-DRIVING SURGE IN CONVERSIONS AND REPEAT SALES

SuperYou, India's first protein snacking brand co-founded by Ranveer Singh, experienced significant growth after partnering with Anphonic to implement their Smart Cart technology.

1 mins

SETTING NEW STANDARD FOR INDIAN WHISKY SECURITY

Piccadily Agro Industries Limited became the first Indian alco-bev company to implement NFC-based smart label technology on its premium Indri Single Malt whisky bottles.

1 mins

REINVENTING PLANNING ACROSS 15 LAKH RETAIL TOUCHPOINTS

Known for its diverse product portfolio and robust distribution network, DS Group is now making moves to modernize its demand and distribution planning processes through digital transformation.

1 mins

BUILDING AI-DRIVEN, CLOUD-ENABLED RETAIL CORE

In a move to future-proof its operations and elevate customer experience, Malabar Gold & Diamonds joined forces with Accenture to drive its digital transformation journey.

1 mins

BOOSTING AGILITY WITH INTELLIGENT PLANNING TOOLS

Fast-paced retail landscape today demands fashion brands to increasingly turn towards technology for streamlining operations, anticipating consumer demand, and sharpening decision-making.

1 mins

SCALING SMARTER, REACHING 29,000+ PIN CODES

In India's booming D2C ecosystem, where customer expectations around speed, reliability, and convenience are at an all-time high, operational efficiency has become a key growth driver for digitally native brands.

1 mins

ZERO MISSED ORDERS

In the quick commerce universe, every second matters.

1 mins

VISION FOR INCLUSIVE SHOPPING

Recently, in a move toward inclusive retail, Britannia Industries, in partnership with WPP and Google Cloud, launched Britannia A-Eye—an AI-powered smart shopping assistant that empowers visually impaired consumers to shop independently.

1 mins

RETAIL EXPERIENCE WITH TECH-DRIVEN STORES

As digital-first consumers seek seamless online and offline experiences, leading Malaysian telecom operator CelcomDigi Berhad is transforming the way telco retail is experienced.

1 mins

POWERING DIGITAL EXPANSION

Sleep solutions brand Duroflex has taken a major leap in its digital transformation journey by partnering with Unicommerce, an e-commerce enablement SaaS platform.

1 mins

APPLIANCE CARE REINVENTED

As smart living continues to evolve, Samsung, India’s largest consumer electronics brand, is leading the charge in redefining customer service through cutting-edge technology.

1 mins

DRIVING LOGISTICS EFFICIENCY

Sustainable baby and mother care brand SuperBottoms is setting benchmarks in logistics performance by embracing smart technology.

1 mins

NO APP, NO INTERNET-JUST SMART RETAIL

Digital transformations often sideline small retailers. In such a scenario, Bengaluru-based fintech startup Tohands Pvt. Ltd. is putting kirana stores at the center of India’s tech revolution.

1 mins

MASSTIGE MANIA: How Gen Z Is Ditching Luxury Labels for Trend-First Fashion in India

Today’s youth aren’t chasing logos — they’re chasing likes. With Instagram as their style compass and speed as their currency, a new wave of masstige fashion brands like Urbanic and NewMe are rewriting the rulebook.

4 mins

HOW AKSHAYAKALPA GREW TO RS 500 CR BY SAYING 'NO' TO FAST GROWTH & FLASHY MARKETING

At a time when direct-to-consumer brands are racing to outdo each other with flash sales, bloated product catalogs, and aggressive marketing, Akshayakalpa has taken the road less traveled.

3 mins

BLUE STAR DEPLOYS AN AC ARMY TO HIT 15% MARKET SHARE TARGET!

With the launch of 150 ACs, Blue Star has strategically moved from being a premium brand to an affordable premium and now to a more inclusive pricing structure that ensures affordability across segments.

3 mins

HOW TIM HORTONS INDIA GREW FROM 12 TO 40 STORES - WITH A SIDE OF SUMMER FIZZ

As summer blazes across India, café chains are scrambling to quench the country’s collective thirst with the latest seasonal specials.

4 mins

HOW LEELA SCION SAMYUKTA NAIR IS QUIETLY BUILDING THE WORLD'S MOST EMOTIONAL RESTAURANTS

Born into the legendary Leela Hotels legacy, Samyukta Nair could have taken the conventional route.

4 mins

WHY INDIAN DINERS WANT IT FASTER, FRESHER, AND FLASHIER THAN EVER

India’s restaurant industry is in the middle of a bold reinvention — driven by rising demand for speed, personalised dining, digital-first experiences, and an audience that's no longer satisfied with the ordinary.

3 mins

"LEGACY GAVE US TRUST. TECH WILL GIVE US GROWTH"

In the appliances category, Singer is gearing up to build a stronger presence on online platforms.

2 mins

Read all Stories from Retailer

Retailer Magazine Description:

Publisher: Franchise-India-Holdings-Ltd

Category: Business

Language: English

Frequency: Bi-Monthly

India's leading retail opportunity and consumer insight magazine completes nine successful years. The magazine has left its mark amongst the retail stakeholders comprised of small & medium retailers, retail professionals, suppliers & vendors, mall developers and retail students. Retailer covers every aspect of retail business – both front end and back end. This spans vast areas of customer engagement, sales strategy, marketing strategy, technology, SCM, creating unique retail experience, recent trends, etc. The features in the magazine are credited with authentic presentation of facts and data and trustworthy reporting of the latest happenings in the retail sector. The features explore insightful angles with the views and opinions of industry experts. The analyses give the retailers to understand the trend in consumers' purchasing behavior. Thus, they offer ample scopes for retailers to ramp up sales. The vendors and suppliers consider RETAILER as an important interface to connect with the clients, i.e., retailers. The retail management institutes look up to RETAILER as the important reference journal for case studies.