Paytm Payments Bank enables digital parking at mall with FASTag

Paytm Payments Bank (PPBL) has partnered with Nexus Malls to enable easy payment for car parking at their malls via FASTag.

Human Assets - Emphasizing Intangibles

5 HR heads share the details of the variety of activities introduced by their respective companies to focus on intangibles like motivation, mental health, recognition, transparency and more:

The INPF Way

Sony A, General Manager & CIO, South Indian Bank, explains the 4 pillars of the bank's digital strategy, describes several recent digital initiatives and reveals future digital plans for overall growth of the bank.

50 STPs to boost CX at UBI

Analytics wing of Union Bank of India enhances bank's functioning from credit underwriting, HR practices to marketing of products, redefining customer experience:

S&P Upgrades CBQ Rating to A-

Joseph Abraham, Group CEO at Commercial Bank of Qatar delves into the current developments at CBQ and the banking industry. Abraham talks about the rising volatility in international business, the bank’s move towards diversification, consolidation and innovation:

Recasting Skills For The New Era

Advances in the digital arena have unleashed a massive transformation in the skills that an organization needs to flourish. CHROs have taken up the challenge and ushered in a wide variety of training and learning programs with an expanding range of objectives. Banking Frontiers spoke with 9 BFSI organizations to understand the transformation that they are ushering in.

Convenience is what customers seek while doing banking

Bank customers are concerned about security, issues relating to trust and inefficient card services, according to a study done on the basis of customer conversations on social media:

KreditBee offers online checkout finance

Kredit Bee has announced that it will offer non-credit card holders the option to convert their online purchases into EMIs during the checkout process.

Revamping platform UI/UX for seamless trading

Ajay Menon reveals that MOFS is working on shifting the mindset of its employees from physical to digital first | Motilal Oswal Financial Services is adapting new-age technologies for building its tech tools and platforms like 'no code low code' and Flutter:

Bank of Montreal gives thrust to AI-based banking

Bank of Montreal endeavours to facilitate customers to bank where and how they want to:

Investec believes digital transformation is not about technology alone

The speciality financial services institution insists that digital transformation in real sense means requires a clear understanding of a product's value proposition:

Spain’s Bnext is not just a neobank, but a financial marketplace

Bnext does so many things, and also banking for its customers:

Ambit Finvest: Navigating Growth with Transformation

Vikrant Narang emphasizes that Ambit Finvest is an omnichannel NBFC that wants to develop multiple origin points to be able to choose the best proposals to underwrite | Ambit Finvest Pvt. Ltd, one of the fastest growing non-banking financial companies (NBFC) in India, has charted an aggressive growth story:

Capex up 2X, Opex up 3X, Topline up 4X

Raj Khosla is expecting usage on digital platforms of MyMoneyMantra to further double up in the current year | MyMoneyMantra will soon be launching a B2B2C app which will transform the way business is generated:

OTT - a powerful tool to contextualize content

Ismail Sheriff recommends storytelling for conveying the message to the target audience | Ismail Sheriff, VP & Head - Corporate Communication, Fino Payments Bank shares the bank IPO listing journey & other Corp Comm initiatives adopted by the bank:

AI-based investment platform delivers notable results

Sumit Chanda reveals that Jarvis Invest will be launching B2B product 'White label Jarvis' for banks and wealth managers as early as November 2022 | Jarvis Invest's investment philosophy takes into consideration over 12 million local and global data points:

UPI transactions grow phenomenally, more people adopting online

A report titled 'India Digital Payments Report' prepared by Worldline India, which provides secured transaction payment services for banks, highlights that UPI has become a trendsetter in the payments domain:

SEWA Bank aims for million members

Jayashree Vyas, MD, talks about the business model and technology

Realtime Payments

Banking Frontiers organized a panel discussion on modernization of realtime payments. Distinguished panelists discussed the core issues and the probable directions:

Qube Money - a bank and a budgeting tool in one app

Qube Money is the new way one can use the services of the bank with the value add of having one’s finances managed well

Mentors can change the course for women

The increasing number of women at the workplace is a desired change, said Joti Balani, Founder and Managing Director at Freshriver.ai Inc. and mentor at fempeak.ai. In a conversation with Manoj Agrawal, Group Editor, Banking Frontiers, she highlighted those enterprises are including more women in their workforce to drive their inclusion and diversity endeavors.

Mahila Banks ramping up technology & security

These women banks motivate as well as train their customers to use modern technology:

Leadership Goal No. 1: Quality of Life & Job Satisfaction

In a joint conversation Shefali Munjal, MD, Hero Insurance Brokers & Hardika Shah, Founder & CEO, Kinara Capital share their leadership insights and roadmap

Covid punches job satisfaction, HR fights back

3 HR heads from the leading BFSI companies shared the job satisfaction scenario at their organizations:

Brazil to examine 9 projects for CBDC

The Central Bank of Brazil and Fenasbac, or the National Federation of Associations of Central Bank Servers, have decided to examine 9 projects from different companies on a Brazilian central bank digital currency (CBDC).

Al & ML: Catalyst & Facilitator for the Finance Function

Ridhi Gangar - Chief Financial Officer, Tata Motors Finance, reveals technology-led initiatives to enhance the finance function:

8-fold path to prevent burn-out

Megha Mattoo, Chief Compliance Officer & Company Secretary, Medi Assist reveals the risk combat strategy adopted by the company

CMOs Journey To The Tipping Point

Banking Frontiers sought to understand what it takes to reach the tipping point from the marketing perspective. Five CMOs from the BFSI industry revealed to us their understanding and their approaches, which we have divided into 5 parts: (i) Key factors in the journey to the tipping point (ii) Judging the distance (iii) Optimize spending efficiency (iv) Nudging customer interaction, and (v) Leveraging traditional marketing channels:

ICICI Bank: Technology accounts for 8.4% of operating expenses

ICICI Bank continues to invest in technology to enhance its offerings to customers and the scalability, flexibility & resilience of its technology architecture:

UAE insurers start a digital journey

In an exclusive interaction Neeraj Gupta, CEO of PolicyBazaar UAE shares the insurance industry scenario in UAE, digital transformation trends & top insurance products: