CorpComm in Overdrive

Shefali Khalsa, Head - Brand and Marketing at SBI General Insurance & Flovie Martins, Head, Corporate Communications at Future Generali India Life Insurance Co, discuss the corporate communication & PR trends in the insurance industry:

Technology must to spur growth of India's BFSI sector

Chief Guest at Finnoviti 2021, India’s largest innovation carnival, Dr. Krishnamurthy Subramanian, Chief Economic Advisor, Government of India, highlights the importance of technology that could spur the growth of the Indian banking and financial sector. Excerpts of from his interaction Manoj Agarwal and Mehul Dani of Banking Frontiers:

Philippines firming up plans to introduce open banking

The central bank of the country, the Bangko Sentral ng Pilipinas (BSP), is taking concrete initiatives to introduce open banking in the country:

IQ EQ & DQ – the trinity women posses

Lakshmi Iyer, President and CIO – Debt & Head - Products at Kotak Mahindra Asset Management Company, says women should grab opportunities with both hands and invoke their IQ, EQ and DQ ‘astras’ and brave the work world:

A million on Facebook & 2 lakh on Twitter

Punjab National Bank has extensively and judiciously used both technology and language skills to serve and engage customers:

Dutch - The Blockchain Trendsetters

The Netherlands has matured blockchain tech applications:

7 Dimensions Of Transformation

Banking Frontiers reached out to CEOs about their initiatives for adapting to the post-pandemic normal. Their responses are presented here along 7 dimensions: (i) Scale & Speed of Response, (ii) tech learning, (iii) risk management & BCP, (iv) technology scaling, (v) EWS (vi) newer technologies and (vii) product remix:

Minimizing Risks with Gig Workers

Sonal Patni, CTO at SME corner, a new age fintech lender, discusses the security risks when working with gig workers:

Powered by E.T.C.

StashFin has adopted Engineering, Technology and Culture practices from bigtechs to fuel its digital acceleration:

App & API drive transformation at SHF

App engages customers and API engages partners:

Microsoft as brand most targeted by phishers

Check Point Research has come out with a research study on global brands affected by phishing attacks:

Canada yet to develop a system, framework for open banking

Canada is one country in the developed world that is yet to make a start in open banking:

Technology helps UCO Bank regain & retain its brand

Saroj Nayak, GM - IT, speaks about the direction and velocity of digital initiatives at the Kolkata headquartered PSU bank:

Detailed regulations in cyber insurance mooted

The Working Group constituted by IRDAI suggest several steps to enhance coverage under cyber insurance:

2021: Cloud Trends for the BFSI Sector

Cloud is going to be a crucial factor in BFSI operations of the future:

Technology Supplements Boost Cybersecurity

Banking Frontiers asked 5 BFSI technology experts about new approaches to improve information security in the light of growing attacks and frauds. We present their viewpoints in 4 parts spanning smarter approaches, emerging tools, updating process and people deployment.

From Security To Trust - The New Digital Normal

Banking Frontiers, in association with Fortinet, organized a web panel discussion by BFSI CISOs on the growing thrust on trust through security. Edited excerpts:

Saudi central bank sets the trend in using blockchain

The Saudi Central Bank is giving the lead in making use of blockchain technology for various banking applications:

Open Banking - Boosting the API Impact

Banking Frontiers brought together BFSI experts for a panel discussion on how APIs are driving open banking and how to manage them effectively. Edited excerpts:

Narrow Business Focus, Wide Technology Adoption

U GRO Capital’s flagship platform is capable of onboarding of MSME customers completely digitally, with decision in 60 minutes:

Goa SCB & NABARD jointly push PSL

NABARD and Goa SCB are strengthening cooperative banking in the state during difficult times:

France gets a taste of Open Banking

Two fintechs have brought the benefits of API banking to France:

DLT based Cross Border Payments - A POC

Project Aber by SAMA & CBUAE demonstrates viability of DLT as a mechanism for settlement and confirms the technical viability of a single digital currency issued by both central banks:

Digital gives major push to merchant services

In the third and last part of the 3-part report based on The 2020 McKinsey Global Payments Report, we discuss the prospects of merchant acquiring business in the wake of the pandemic:

Bank customers seek personalization, trust; low interest in novelty

A special report by Accenture analyses the trust and loyalty trends among global banking consumers:

The Pandemic Response: R.T.I...

The covid pandemic has made transformation mandatory. We find that the transformation is taking across 3 key dimensions: Restructuring, Technology and Innovation. Banking Frontiers spoke to Chief Operating Officers and Operations Heads of several BFSI organizations to delve deep into R, T and I, and unearthed several interesting insights.

‘Like Rahul Dravid, defend and play is a motto we follow'

Lulu International Exchange has unveiled innovations and adopted technologies that are driven by customer facing business strategies:

Richest 100 women in India worth ₹2.72 trillion

‘Kotak Wealth Hurun - Leading Wealthy Women’ report is a data-driven attempt to analyze wealth creation among Indian women:

Shifting towards conversational interfaces

Manu Lavanya, Director & Chief Operations Officer, Max Life Insurance, speaks about the strategy implemented towards driving the next phase of ‘Deep Digitization’ in the organization.

Psychometric tests cut attrition, enhance productivity

Meenaa Sharma, Chief Human Resources Officer (CHRO) at Reliance Securities, reveals the use of various psychometric assessment tools for hiring and development: