In this issue

October 2020

Start Moving In The Automotive Landscape

Investors have seen the future when it comes to the almighty car, and it revolves around electrification, driverless vehicles, and ride-hailing.

4 mins

Customer Experience The New Marketing

When was the last time you had a truly great customer experience? Chances are, it wouldn’t take you long to answer this question. You would probably recall a story of how an experience with a company left you happy and satisfied.

8 mins

The Changing Automotive Industry

The invention of the automobile not only heralded an increase in mobility. It also radically changed the urban landscape – think wider roads, highway overpasses, crosswalks, and other asphalt creations. And of course, the increase in air pollution, noise pollution, as well as the stresses of commuting in traffic have made our relationship with the automotive industry more of a love-hate relationship. We buy a car for the status, sure – but many buy a car because they have to. Either they live in an area with bad public transportation, or they need a car for their work.

5 mins

Tadashi Yanai Democratising Fashion

2020 has been a rough year for businesses around the world. While some have managed to eke by through adaptation and innovation, others have suffered great losses. E-commerce and delivery services are without a doubt the biggest winners amid the COVID-19 pandemic. With health and safety being a major priority for consumers now, the success of these industries come as no real surprise. Physical retail on the other hand has been hit particularly hard. Only the travel and tourism industry can be said to have suffered greater losses. With the virality of COVID-19, governments around the world were quick to implement lockdowns and restrictions on public movement. As such, physical retail stores saw foot-traffic dwindle.

5 mins

Thinking Of Internationalisation? Translate These First!

Although there are many documents that will need to be translated in the execution of your international activity, there are three document types of crucial importance that will are most necessary to internationalise your business.

3 mins

Why The Customer Is Always Right Is Wrong

Kellecher, CEO of the Southwest writes a " Miss you note" to the "Pen pal" woman

6 mins

FRANCHISE IDEAS

For the most part, the immediate threat of COVID-19 is dying down. While nations across the world still have lockdowns and restrictions in place, the vast majority of countries are in the midst of de-escalating and loosening restrictions. While we are far from going back to the pre-pandemic norm, we can at least see people leaving their homes and returning to work.

4 mins

Are You Ready For The Quantum Computing Revolution?

Quantum physics has already changed our lives. Thanks to the invention of the laser and the transistor — both products of quantum theory — almost every electronic device we use today is an example of quantum physics in action. We may now be on the brink of a second quantum revolution as we attempt to harness even more of the power of the quantum world. Quantum computing and quantum communication could impact many sectors, including healthcare, energy, finance, security, and entertainment. Recent studies predict a multibillion-dollar quantum industry by 2030. However, significant practical challenges need to be overcome before this level of large-scale impact is achievable.

5 mins

Why Hasn't Apple Pay Replicated Alipay's Success?

Even before COVID-19, mobile payment platforms were experiencing a boom in the US and China. Apple Pay (US) and Alipay (China) have radically changed the way people transact, offering secure, contactless payment options through mobile phones. Though both platforms are growing, Alipay is outperforming its US peer: As of late 2019, Bain & Company found that only 9 percent of American consumers had adopted Apple Pay while 81 percent of Chinese consumers used Alipay. Given the size difference between the two countries, the difference between the number of Alipay users in China and Apple Pay users in the US is staggeringly large. What are some of the factors driving this stark contrast?

4 mins

Hiring Great Salespeople For Your Company

Successful entrepreneurship with Dave Kurlan

2 mins

Read all stories from SME Magazine Singapore

SME Magazine Singapore Description:

SME & Entrepreneurship Magazine is Southeast Asia's best selling business magazine. Dedicated to business owners and entrepreneurs, SME Magazine, features current news and in-depth analysis, and practical articles and features in everyday language.

A rapidly expanding sector, SME companies form the bulk of businesses throughout Asia and is often referred to as the thrust of the new economy. SME Magazine speaks to the owners and entrepreneurs, people at the driving seats of their respective business.

With a trendy cover coupled with a creative and refreshing layout, SME is exciting, inspiring and motivating. Driven by an excellent pool of correspondents and contributors, SME Magazine high quality articles are diversified, detailed and written in a way that gives our readers a global perspective while maintaining unique local insight.