SCOPE OF ARTIFICIAL INTELLIGENCE IN LUXURY RESORTS

While luxury hospitality is synonymous to personalised and curated services and artificial intelligence at a very nascent stage, we might one day achieve elements like immersive entertainment where in AI could personalise in room entertainment or even create interactive experiences like holographic tours.

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Dr Anmol Ahluwalia, Area Director Operations, IHCL Goa

Or imagine emotion recognition where in AI could analyse guest sentiment to address concerns or personalise service based on mood.