Newspaper
Daily FT
Creating Customer Experience: ‘Can modern business still feel human?’
IN the fast-paced journey towards digitisation, many companies overlook a simple truth: customers are human beings, not data points. Artificial Intelligence (AI), chatbots and self-service portals promise efficiency and accuracy in what they deliver.
4 min |
October 09, 2025
Daily FT
CDB crush defending champions Fairfirst Insurance in MCA Super Premier League
THE lone batting effort by opening batter Sangeeth Cooray (62 off 52 balls, 2 sixes, 5 fours) and the splendid spell of leg spin bowling by Sanoj Dharshaka (4 overs, 19 runs, 4 wickets) gave Maliban Biscuits a fighting 14-run win over BBK Partnership, in the ongoing 32nd Singer-MCA Super Premier League T20 Tournament 2025, which continued yesterday at the MCA Grounds.
1 min |
October 09, 2025
Daily FT
SL to host int'l conference on wetlands, mental health, and sustainable tourism
BRINGING wetland professionals, mental health experts and tourism leaders on a single platform, the ‘Wellness in Wetlands 2025 International Conference’ will be held in Colombo from 9-12 October.
1 min |
October 08, 2025
Daily FT
AKD says IMF not external partner but integral element of SL's economic progress
Meets IMF delegation in 5th mid-point review; 6th tranche under EFF program due in Dec.
1 min |
October 08, 2025
Daily FT
SLAITO calls for urgent global marketing push to unlock $ 10 b tourism potential by 2030
THE Sri Lanka Association of Inbound Tour Operators (SLAITO) has urged the Government to prioritise a sustained global destination marketing campaign to help the country achieve its target of 5 million tourist arrivals and $ 10 billion in annual revenue by 2030, warning that the opportunity will slip away unless immediate action is taken.
2 min |
October 08, 2025
Daily FT
World Bank sets out reform agenda to lift Sri Lanka's investment and exports
World Bank Senior Country Economist Richard Walker says export growth has slowed
3 min |
October 08, 2025
Daily FT
UN panel flags impunity, weak progress on missing persons in Sri Lanka
THE United Nations Committee on Enforced Disappearances (CED) yesterday raised serious concerns over Sri Lanka's limited progress in addressing thousands of unresolved disappearance cases, weak accountability mechanisms, and inadequate forensic capacity in investigating mass graves.
1 min |
October 08, 2025
Daily FT
Opposition moves motion to probe release of 323 containers without inspection
Govt. in spotlight over alleged irregularities in clearing containers
1 min |
October 08, 2025
Daily FT
Govt. addressing shortage of dialysis needles - Health Minister
HEALTH Minister Nalinda Jayatissa informed Parliament yesterday that steps are underway to resolve the shortage of dialysis needles after the initially contracted supplier failed to deliver the required type.
1 min |
October 08, 2025
Daily FT
Don’t just tick the box: Strategic imperative for Sri Lankan corporates to integrate sustainability
Embedding sustainability in business models for future-proofing Sri Lankan enterprises
8 min |
October 08, 2025
Daily FT
ITX360 achieves ISO/IEC 27001:2022 certification
Reinforces quality information security standards
1 min |
October 08, 2025
Daily FT
LB Finance announces Rs. 20 b debenture issues
DHAMMIKA Perera's LB Finance PLC has received regulatory approval for two debenture issues to raise a total of Rs. 20 billion.
1 min |
October 08, 2025
Daily FT
World Bank warns Sri Lanka's recovery fragile, urges urgent reforms to sustain growth
Projects Sri Lanka's economy to grow by 4.6% in 2025 and 3.5% in 2026 but warns recovery remains fragile without urgent reforms in trade, investment, taxation, and job creation
5 min |
October 08, 2025
Daily FT
IDL appoints Indhu Selvaratnam as Deputy Chairperson
INTERNATIONAL Distillers Ltd. (IDL) has announced the appointment of Indhu Tissanayagam Selvaratnam as Deputy Chairperson of the Board, with effect from 1 October.
1 min |
October 08, 2025
Daily FT
People's Bank unveils iconic 'People's Tower' as new head office
'PEOPLE'S Tower, the new head office building of People's Bank, was ceremonially declared open yesterday at No. 374, Dr. Colvin R.de Silva Mawatha, Colombo 2, under the patronage of the Central Bank Governor Dr. P. Nandalal Weerasinghe, and the Treasury and Ministry of Finance, Planning and Economic Development Secretary Dr. Harshana Suriyapperuma.
1 min |
October 08, 2025
Daily FT
Secondary Bond market yields open steady ahead of weekly Bills auction
THE secondary Bond market yesterday kicked off the new trading week on a dull note, with overall activity at subdued levels.
2 min |
October 08, 2025
Daily FT
ComBank to finance luxury apartment purchases at first mixed development project in Rajagiriya
Enters into MoU with developer Baili Investments Lanka to support sales at 1000-unit high rise
2 min |
October 08, 2025
Daily FT
NBFI assets up 26% to Rs. 2.2 t in Q2 2025, PAT increases 59%
NON-BANK Financial Institutions (NBFIs), or popularly known as finance companies, reported a combined Profit After Tax (PAT) of Rs. 18 billion in the second quarter of 2025, up 59.3% from Rs. 11.3 billion a year earlier with net interest incomes rising 28.3% year-on-year from Rs. 44.4 billion to Rs. 57 billion.
1 min |
October 08, 2025
Daily FT
Compliance to EUDR not option but must for struggling local exporters
Non-compliance of EUDR would shut EU market for local rubber export, shrinking GDP by 0.07%
3 min |
October 08, 2025
Daily FT
Sri Lanka rejects new UNHRC resolution
SRI Lanka yesterday rejected the latest United Nations Human Rights Council (UNHRC) resolution on the country as an unprecedented and ad hoc expansion of the Council's mandate, asserting that the Government's own reconciliation and human rights processes should take precedence over external mechanisms.
3 min |
October 08, 2025
Daily FT
PUCSL public consultation on 2025 electricity tariff revision today
THE Public Utilities Commission of Sri Lanka (PUCSL) will conduct a public consultation today to review the proposed electricity tariff structure for 2025.
1 min |
October 08, 2025
Daily FT
AIIB President commits to Sri Lanka’s development
To focus on green energy, sustainable transportation sectors
1 min |
October 08, 2025
Daily FT
TNA MP questions CIABOC Chief's appointment, cites conflicts in Constitutional Council
TNA MP Shanakiyan Rajaputhiran Rasamanickam yesterday raised concerns in Parliament over the appointment of Ranga Dissanayake as Director General of the Commission to Investigate Allegations of Bribery and Corruption (CIABOC).
1 min |
October 08, 2025
Daily FT
AIIB President commits to Sri Lanka's development
To focus on green energy, sustainable transportation sectors
1 min |
October 08, 2025
Daily FT
RDB Bank appoints Acting GM/CEO
B.G.W. Athula Kumara has been appointed as the cover up General Manager/ Chief Executive Officer of RDB Bank, effective from 23 September 2025. He is also serving as the Acting Deputy General Manager - Credit, Special Projects and Policy Implementation.
1 min |
October 08, 2025
Daily FT
Paradigm shift needed in economic thinking, policies and strategy
Sri Lanka GDP growth rate needs to rise above 8% over 10 years to achieve a GDP of $ 200 million and a GDP per capita of $ 9,000 to qualify as an upper middle-class status. A high-income status requires a per capita of $ 13,846 or more. Can Sri Lanka achieve these targets? It is noteworthy that Singapore GDP in 2024 was $ 547.4 billion and per capita $ 90,674.07 while Sri Lanka’s GDP was $ 98.96 billion with a per capita of $ 4,515.57. Singapore’s projected GDP will be $ 900 billion in 10 years with a per capita of $ 130,000. Sri Lanka must decide where it wishes to be in 10 years
9 min |
October 08, 2025
Daily FT
SriLankan Airlines achieves record breaking Google Ads growth with 3P Media
IN a landmark display of how strategic digital advertising can transform nationally significant industries, Roar Global's 3P Media, the offical Media Sales Representative (MSR) for Google in Sri Lanka, Laos, and Brunei has enabled SriLankan Airlines to surpass its monthly direct booking revenue targets by +23% — recording the national carriers highest-ever monthly revenue through Google Ads.
1 min |
October 08, 2025
Daily FT
Creating customer experience: ‘From satisfaction to loyalty - The new metrics that matter’
FOR many years, customer satisfaction was measured through surveys carried out with a close-ended question: “How satisfied were you with your service experience?” It was a “Yes” or “No” response in which many were comfortable with more “Yes” answers as the scores.
3 min |
October 08, 2025
Daily FT
Amana Bank first private bank to expand to Pulmoddai
AMANA Bank recently announced the opening of its latest Self-Banking Centre (SBC) in Pulmoddai, a remote city located in the Trincomalee District of Sri Lanka's Eastern Province.
1 min |
October 08, 2025
Daily FT
Impressive budgetary gains
LIVING beyond means has been a salient feature of Sri Lanka's post-independent economy. Except for two years (in 1954 and 1955 under the premiership of Late Sir John Kotelawala), all Budgets in the island have ended up in deficits. Fiscal discipline is perceived by lawmakers as a political liability while Governments that strived hard to achieve fiscal prudence have often been defeated by voters at elections.
2 min |