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Software Update Faulted For Wireless Interruption
The Wall Street Journal
|January 16, 2026
Verizon Communications is offering wireless customers affected by Wednesday's outage a $20 account credit, apologizing for an hourslong service interruption that a spokesman said was tied to an issue with a software update.
Verizon's hourslong service outage affected wireless voice and data services.
(MICHAEL NAGLE/BLOOMBERG NEWS)
This story is from the January 16, 2026 edition of The Wall Street Journal.
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