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Errant Approvals Mar Citi’s New Card

The Wall Street Journal

November 28, 2025

Bank froze accounts after sign-up link for branch customers was posted online

- By Imani Moise

Citibank's launch of its Strata Elite credit card this summer marked its return to a sizzling-hot premium market. Behind the scenes, the rollout was marred by a headache.

This story is from the November 28, 2025 edition of The Wall Street Journal.

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