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Some S'poreans face issues with Malaysia's QR code immigration app registration
The Straits Times
|September 23, 2025
They cite technical issues as trial of clearance system without passport checks kicks off at land checkpoints
Teething issues cropped up on the first day of a trial which allows travellers to pass through immigration clearance at Johor land checkpoints using just QR codes.
Some Singaporeans faced technical issues when trying to register on Malaysia's MyNIISE app, which is needed for the QR code clearance.
Singaporean private-hire driver Aloysius Tang, 32, told The Straits Times in Johor Bahru that he tried thrice to register for an account on the app on the morning of Sept 22 but failed to do so.
Another Singaporean private hire driver, Mr Meganathan Megarajan, 45, tried to register on the app while using a Malaysian mobile network after entering Malaysia but ended up getting stuck on a loading page.
"Maybe my network is slow or lagging. But after 10 minutes of waiting, I gave up," he said.
From Sept 22 to Feb 28, 2026, Malaysia is trying out a system which allows for both individual and group immigration clearance using QR codes instead of passport checks at selected car lanes at Johor Bahru's two land checkpoints: Bangunan Sultan Iskandar in downtown Johor Bahru and Kompleks Sultan Abu Bakar at the Second Link.
This story is from the September 23, 2025 edition of The Straits Times.
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