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Now, smartphones to slash response time of Punjab Police emergency vehicles
The Statesman Kolkata
|March 26, 2025
In a significant move to enhance public safety and improve the emergency response time, Special Director General of Police (Special DGP) Law and Order Arpit Shukla on Tuesday, distributed 165 new smartphones to Emergency Response Vehicles (ERVs) under the Emergency Response Support System (ERSS-112).
The move, initiated on the directions of DGP Punjab Gaurav Yadav, aims at further streamlining the Dial 112 helpline — Public Safety Answering Point, which has already processed over 2.34 crore calls and registered nearly 20.05 lakh cases till now. The smartphones equipped with 5G technology and dual SIM capabilities, will serve as a backup communication tool alongside the existing Mobile Data Terminals (MDTs) installed in ERVs. The state has 258 ERVs including 241 four-wheelers and 17 two-wheelers, with 165 equipped with advanced MDTs and the newly distributed smartphones.
This story is from the March 26, 2025 edition of The Statesman Kolkata.
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