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Digital Path to a New India

The Statesman Bhubaneswar

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July 11, 2025

Digital reforms refer to the transformation and modernization of existing processes, systems, and infrastructure through the use of digital technologies.

- MANAS MUKUL BANDYOPADHYAY

This concept encompasses a wide range of initiatives aimed at improving efficiency, reducing costs, and enhancing customer or citizen experiences. In the context of governance, digital reforms seek to improve service delivery, increase transparency, and promote citizen engagement.

By leveraging digital technologies, governments can streamline processes, provide citizens with access to information, and enable them to track government services and policies. Digital reforms also involve legacy system modernization, data-driven decision making, digital literacy, and robust cyber security measures to protect digital systems and data. Overall, digital reforms have the potential to drive significant improvements in governance, economic growth, and the overall quality of life for citizens.

The advent of digital technologies has revolutionized the way governments, businesses, and citizens interact. In the Indian context, digital reforms have been instrumental in shaping the country's future, fostering inclusive growth, and enhancing governance. The government's emphasis on digital initiatives has been a hallmark of its policy agenda, with far-reaching implications for the nation's development.

The Aakash initiative, launched in 2010, aimed to provide affordable tablets to students, promoting digital literacy and access to educational resources. This pioneering effort paved the way for subsequent digital initiatives. The National Optical Fibre Network (NOFN) and the BharatNet Project have been instrumental in expanding broadband connectivity to rural areas, bridging the digital divide. These infrastructure development endeavours have laid the foundation for a robust digital ecosystem.

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