How SA's Ecommerce boom could unlock opportunity for 1.1 million small businesses

SOUTH Africa is crossing a digital Rubicon. In just five years, our share of ecommerce rocketed from less than 1% of retail sales to almost 10%, growth ten times faster than the wider economy.

- Dr Alastair Tempest, Chief Executive Officer, Ecommerce Forum South Africa.

This surge signals that online trade has shifted pom peripheral experiment to mainstream engine.

Yet the revolution remains perilously uneven.

Too many township shopkeepers, rural artisans and micro-entrepreneurs still watch the boom from the sidelines, constrained by patchy connectivity, high data costs and a rule-book few can navigate.

If we fail to act now, history will record this moment as another squandered opportunity in a nation that can ill afford one.

The stakes are immense. Research shows that 1.1 million township and rural MSMEs are not yet online.

That is 1.1 million potential employers, taxpayers and exporters waiting for a digital doorway that remains shut.

Meanwhile, other African markets are moving quickly to claim their slice of a continental ecommerce pie projected to exceed R1.3 trillion in export value.

Without decisive intervention, South Africa could watch neighbouring countries become gateways to Africa's digital consumer base, just as inadequate rail and port infrastructure once saw us miss the height of the global commodity boom.

But digital acceleration can rewrite that script. Social commerce has already empowered fashion designers, farm-to-table food producers and craftspeople to reach niche audiences through TikTok, Facebook and WhatsApp storefronts.