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E-commerce players handholding sellers to implement new GST rates

The New Indian Express

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September 23, 2025

AS they kick off their festive season sales, e-commerce majors such as Amazon and Flipkart are working closely with sellers to ensure that the revised GST rates are passed on to every product.

With new rates coming into effect on Monday, the platforms are automatically updating GST rates and product tax codes (PTCs) on sellers' listings for select product categories, while simultaneously helping them implement revised prices. "Flipkart is driving transparent communication on revised GST slabs and their implications, and has simplified the seller dashboard with automatic backend updates of new GST slabs.

Detailed training sessions and webinars are being organised to address any seller queries regarding GST changes," said Rajneesh Kumar, Chief Corporate Affairs Officer, Flipkart.

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