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5 months on, MTC's UPI ticketing plan yet to click
The New Indian Express
|August 07, 2024
WITHIN just five months after the introduction of UPI and card payment options in buses, most MTC bus conductors have begun to decline payments via digital modes for purchasing tickets.
"After they introduced new electronic ticketing machines (ETM), I was able to pay via UPI payment once for my ticket on a deluxe bus service.
However, conductors now cite excuses like crowding in buses and software glitches to demand cash payments," a daily commuter from Ambattur said.
Although most conductors now carry ETMs and provide printed tickets, the touted benefit of travelling cashless in city buses has not been realised. According to conductors, the UPI payment option is not feasible for short-distance journeys and is only used in long-distance buses.
This story is from the August 07, 2024 edition of The New Indian Express.
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