Try GOLD - Free
TfL Lost Property Office Stephenson Street, E16
The London Standard
|October 24, 2024
SECRET SPOTS YOU SIMPLY HAVE TO DISCOVER
You wouldn't think that West Ham Bus Garage had anything in common with Harry Potter, but TfL's Lost Property Office there might be the closest thing to the Room of Requirement on this mortal coil. "Office" is a bit of a misnomer - it's really a cavernous warehouse full of row upon row of all the possessions misplaced by Londoners on the TfL network - 6,500 a week, to be precise. It's a nosey parker's paradise.
Every day, all the items that have been left on buses, tubes, trains and black cabs arrive here in sacks, which are unpacked and labelled in the sorting room. "We try and treat everything the same," says lost property performance manager Diana Quaye, who is showing me around. This egalitarianism is clear when I see a staff member diligently labelling a snapped electric cable. "It could be valuable to that person," Quaye shrugs.
False claims, frazzled frogs
The team log the date, time and location something went missing, which prevents anyone from reclaiming an item which isn't theirs but they do still get the odd chancer.
While we are there, a man comes in to collect a bag he lost after falling asleep on the Tube.
"These are all my things, but they were in a Gucci bag before," he claims. " You have to have a sense of humour to work here," says Quaye, adding that "some items could be classed as undesirable". In the past they have received theatrical coffins, a bollard and a box of cooked frogs.
This story is from the October 24, 2024 edition of The London Standard.
Subscribe to Magzter GOLD to access thousands of curated premium stories, and 10,000+ magazines and newspapers.
Already a subscriber? Sign In
MORE STORIES FROM The London Standard
The London Standard
Enter the Tardis of fun and chaos
Some years ago in a small town near Tours, France, I went with old pals to the only bar open on a Sunday evening.
1 mins
November 27, 2025
The London Standard
HOW LABRINTH ESCAPED HIMSELF
Winning an Emmy for Euphoria and working with Beyoncé has seen the star take America by storm, but he's also faced darkness — and now recorded the best music of his career.
5 mins
November 27, 2025
The London Standard
It's joking aside for George Clooney while Jeremy Corbyn and Jean Campbell get wickedly sinful
Some A-listers aren't on social media to protect their privacy or their mental health.
1 min
November 27, 2025
The London Standard
Model Jourdan Dunn loves a candlelit date at the Dover and checks in for pure luxury at the Peninsula
Home is... West London, always has been and always will be.
2 mins
November 27, 2025
The London Standard
A day in the life Therabody founder Jason Wersland
The inventor kickstarts his day with a beach run, loves red light therapy and believes in meditating his way to success
3 mins
November 27, 2025
The London Standard
At the table Fancy a five-hour queue for a pizza the action?
Only you know whether pizza is worth queuing five hours for, whether it is worth sleepless nights sitting in the torpid blue light of a smartphone screen searching in vain for a reservation that will never materialise. This is how it is with the Marlborough.
3 mins
November 27, 2025
The London Standard
THEATRE'S MOST TALENTED STARS IN THE SPOTLIGHT FOR OUR AWARDS
Cate Blanchett, Tom Hiddleston and Rachel Zegler are shortlisted as the Standard's celebration of the stage returns.
5 mins
November 27, 2025
The London Standard
Question over Odegaard’s return after Eze’s statement derby show
The Arsenal captain faces a fight to get back in the side after summer signing dazzles.
2 mins
November 27, 2025
The London Standard
A London family home for under £500k?
YES, INDEED THESE FIVE POSTCODES OFFER WHOLE HOUSES AND ATTRACTIVE LOCAL AMENITIES
4 mins
November 27, 2025
The London Standard
Angry, intolerant, divided and priced-out: why I fear the Zoomers
To understand the man, you have to know what was happening in the world when he was 20
3 mins
November 27, 2025
Listen
Translate
Change font size

