Council’s adult social care rated ‘good’ - but some improvements still needed

PLYMOUTH City Council's adult social care provision has been rated 'good' by the Care Quality Commission (CQC) but a report recognises that improvements still need to be made.

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The CQC looked at nine areas across the four themes of how the authority works with people, provides supports, ensures safety in the system and leadership and gave it a 67% rating overall.

The authority's strongest area was in ensuring everyone, regardless of background, receives fair and personalised support and achieves similar positive results.

This was found to be of an “exceptional standard” while supporting people to lead healthier lives, partnership and communities and leadership aspects including governance and learning and innovation were all considered good.

However shortfalls were identified in assessing people's needs, care provision, continuity of care, safe pathways and transitions and safeguarding.