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Warehouse staff at Harrods underpaid after failure by temp agency

The Guardian

|

December 02, 2025

Harrods warehouse staff have been underpaid thousands of pounds after the temporary recruitment agency employing the workers failed to award them the correct levels of holiday pay.

- Simon Goodley

The error, which possibly equates to a six-figure debt owed to hundreds of lower-paid personnel, marks the latest setback to the image of the exclusive Knightsbridge retailer, which is owned by Qatar's sovereign wealth fund and has spent the past 12 months firefighting a series of crises.

The recent difficulties have included Harrods establishing a compensation scheme in March for survivors of alleged sexual abuse by the former owner Mohamed Al Fayed, while in May the department store warned customers that their personal data may have been taken after a high-profile IT breach.

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