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Heat pump owners more satisfied than those with traditional boilers

The Gazette

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July 28, 2025

HOMEOWNERS with heat pumps are more satisfied with their home heating system than those with gas boilers or any other technology, research suggests.

Heat pump owners more satisfied than those with traditional boilers

A survey of 3,000 nationally representative British households as part of a quarterly tracker study of homeowners across four countries reveals 94% of heat pump owners are satisfied with their heating tech.

Half of those with heat pumps are extremely satisfied and 44% are satisfied with the clean tech heating their home.

The survey also found 85% of people with a gas boiler - the main way homes are heated in the UK are happy with them, with a little over half of gas boiler owners (52%) saying they are satisfied with their heating system, while a third (33%) are very satisfied.

Other heating systems, including oil, wood and coal, and electric storage heaters, had lower satisfaction levels.

Insights agency Electrify Research's Homeowner Electrification Tracker Study (HETS) surveys more than 4,000 homeowners quarterly across the UK, France, Germany and the US, quizzing them on heating systems, electric vehicles and solar power.

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