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No relief to Emirates over 'unfair' seat booking charge
The Free Press Journal - Mumbai
|October 11, 2025
State consumer forum upholds 2020 order, holding the airlines guilty of forcing pax to pay for seats despite their availability
The Maharashtra State Consumer Dispute Redressal Commission has upheld a 2020 order against Emirates Airlines, holding it guilty of unfair trade practice and deficiency in service for compelling passengers to pay for seat pre-booking despite free seats being available on a MumbaiNew York flight in August 2017.
A bench of Justice SP Tavade (president) and member Vijay Premchandani dismissed the airlines appeal and confirmed the South Mumbai District Consumer Commission's order. The case was filed by Dr Keshab Nandy and Meenu Pandey, residents of Kharghar.
This story is from the October 11, 2025 edition of The Free Press Journal - Mumbai.
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