Health department defends ambulance service levels

In 2021, the provision of ambulance services was moved out of the city's control, with the department of health at the provincial level taking over.

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"This was done to align the department with the National Treasury and to broaden its services says Motalatele Modiba, Gauteng heath department communications head..

"The move also provided more funding and resources. It was a nationwide decision, not only for the city of Joburg," He says since the change, patients are seeing improved service as all functions now fall under one umbrella and can be coordinated more carefully.

"We have better response times and can reach more people.