Irritated no-fault driver takes the hit

"WHY AM I taking the hit?" an unhappy car owner wanted to know, after seeing a rise in her motor insurance premium following a collision that was not her fault.

- By MAISHA FROST

Crusader routinely receives complaints from consumers about this issue and their understanding about the actual consequences of being in a no-fault accident and any subsequent claim seem to differ markedly from that of insurers.

Being innocent, with a clean driving licence and no record of a claim during the past 30 years, did not help older driver Pamela Brown when a delivery van bashed her stationary vehicle.

"I was correctly parked," the disabled Blue Badge holder told Crusader.

"The driver gave me his company's details and his insurer accepted responsibility and agreed for my car to be repaired at a local garage.