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SpiceJet asked to pay ₹25K to senior citizen for issuing wrong ticket
Orissa POST
|June 23, 2025
The District Consumer Disputes Redressal Commission in Mumbai (Suburban) has directed budget airline SpiceJet to pay ₹25,000 to a senior citizen for issuing incorrect flight tickets, causing him mental stress and financial loss.
The incident took place in December 2020, when the senior citizen from Ghatkopar had booked a round-trip ticket from Mumbai to Darbhanga with SpiceJet.
While his onward journey went as planned, the return flight was cancelled due to bad weather. Acknowledging the urgency of the passenger's situation he had to attend a PhD online exam in Mumbai December 8 the airline arranged an alternate route via Patna and Kolkata.
This story is from the June 23, 2025 edition of Orissa POST.
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