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Top exec’s exit puts focus on TCS Al woes

Mint New Delhi

|

September 30, 2025

itself was overhauled at least three times in the past three years. The Mumbai-based firm isalso laying off 12,200 mid-to senior-level executives, or 2% of its workforce, to become “future ready”.

“It appears that TCS is lagging its peers on thisissue and is making changes to address this market gap,” said Peter Bendor-Samuel, founder of Everest Research. “TCS does not yet grasp how to drive to the new AI operating model and how to get their clients to also go on this journey.”

TCS stares at the risk of falling behind in the Indian AI ser-vicesmarket that, according to Boston Consulting Group, is estimated to bean opportunity worth $17 billion by FY27. Accenture Ple, which has over-lappingmarketsand client base with homegrown peers, has already started to deliver results from its Alteams.

Mint’s emailed queries to TCS on 13 and 24 September remained unanswered.

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