Try GOLD - Free
Design products accessible to all, RBI governor tells fintechs
Mint New Delhi
|October 09, 2025
Fintechs in India have a clear mandate from the head of the country's central bank: design products that are accessible, inclusive, and tailored for underserved populations.
Speaking at the Global Fintech Fest 2025 in Mumbai on Wednesday, Reserve Bank of India (RBI) governor Sanjay Malhotra urged fintechs to ensure that no segment is left behind even as serving affluent customers remains lucrative.
"Design products and services that are easy to use, accessible for all, with assistive technologies, ensuring that vulnerable groups such as senior citizens, individuals with limited digital literacy and the specially abled are not left behind," Malhotra said.
He called on fintechs to bridge digital divides, foster competition, and innovate while thinking global but anchoring local. "Engage with international partners, share learnings, adopt global best practices and strengthen India's role in shaping the future of digital finance," he said.
Malhotra framed this as part of India's next phase of digital financial growth-moving beyond building access to universalizing services and deepening impact by using data responsibly.
This story is from the October 09, 2025 edition of Mint New Delhi.
Subscribe to Magzter GOLD to access thousands of curated premium stories, and 10,000+ magazines and newspapers.
Already a subscriber? Sign In
MORE STORIES FROM Mint New Delhi
Mint New Delhi
PM backs Make in India for chips, mobiles, electronics
Prime Minister Narendra Modi on Wednesday renewed his pitch for Make in India across sectors, from mobiles to semiconductors and electronics, saying the government is accelerating the pace of reforms, offering the best investment opportunities.
2 mins
October 09, 2025
Mint New Delhi
Road builders sweat as highway tenders dry up
After a prolonged slowdown in orders, India's road construction giants are keeping their fingers crossed for a long-awaited revival.
2 mins
October 09, 2025
Mint New Delhi
Advertisers push for transparency standards in ad sales
Some of the advertising industry's largest players have joined forces to propose new standards for transparency in the digital auctions that increasingly dominate ad sales.
4 mins
October 09, 2025
Mint New Delhi
Can Canara Robeco AMC retain equity edge?
Canara Robeco Asset Management Co. (CRAMC), India's second-oldest asset manager, is set to test investor appetite with its ₹1,326-crore initial public offering (IPO), banking on its strong equity focus, rapid growth momentum, and the trusted legacy of its joint promoters-state-run Canara Bank and Netherlands-based Orix Corp. Europe.
2 mins
October 09, 2025
Mint New Delhi
Will Q2 results put TCS out of its misery?
In business, a quarter can feel like a lifetime. Ask Tata Consultancy Services Ltd's (TCS's) chief executive officer, K. Krithivasan. The July-September period tested the country's largest IT (information technology) services firm on several fronts-one external, and two self-made challenges.
3 mins
October 09, 2025
Mint New Delhi
India pulls several anti-dumping levies on China, others
New Delhi has quietly allowed the expiry of anti-dumping duties on a range of goods from several countries including China, signalling a recalibration in its approach to trade protection.
2 mins
October 09, 2025
Mint New Delhi
JSW tweaks auto top deck before EV, truck launch
Sajjan Jindal-led JSW Group has introduced a series of changes to the boards of at least two ofits auto companies and changed the holding company of its component business between August and September, as the conglomerate gears up to launch cars and trucks next financial year.
2 mins
October 09, 2025
Mint New Delhi
Pharma deals soaring, but top drugmakers hold back
Dealmaking in India’s pharma sector has surged over the past two years as companies seek to beef up their portfolios and reduce reliance on the US market.
2 mins
October 09, 2025
Mint New Delhi
Has TaMo priced in worst of JLR?
Tata Motors Ltd is gearing up for its long-awaited demerger.
2 mins
October 09, 2025
Mint New Delhi
Adani taps SBI, Temasek, others for NMIA terminal
Airport entity in talks to raise ₹30,000 crore for Terminal-2 opening in 2029
3 mins
October 09, 2025
Listen
Translate
Change font size