Inside the bank where almost every employee is a gig worker

At Standard Chartered, a ‘talent marketplace’ lets workers take on in-house ‘gigs’ to smooth the way for AI adoption. And the idea is gaining traction elsewhere as the technology upends workforces.

- Isabelle Bousquette

At Standard Chartered , the notion of a traditional full-time job is becoming increasingly irrelevant.

(REUTERS)

At Standard Chartered , the notion of a traditional full-time job is becoming increasingly irrelevant, as the global bank looks to remake its workforce forthe Alage.

Its employees still have job titles and descriptions, but within the firm they are acting more like gig workers, taking on ad-hoc projects that may have little or nothing to do with the job for which they were hired.

The more flexible approach—mediated by an in-house ‘talent marketplace'—iscritical toredeployinghuman capital that canbe farmore productive with Altools, aswell as speeding the pace of new Al deployments, said Tanuj Kapilashrami the bank’schiefstrat-egyandtalent officer.

“The idea ofa traditional job being a currency of work is going to becometess relevant,” she said. “You don't have to think ofan individual by the job title orthejob description, but you think ofan individual asa collection of skills.