An effective gamechanger

AI is revolutionising employee engagement and retention by enhancing personalisation, improving mental health support, automating tasks, and promoting growth opportunities

- BITAN MISRA NILANJAN DEY

In the quickly changing workplace of today, businesses are always looking for new and creative ways to improve employee retention and engagement. Artificial intelligence (AI) has profoundly transformed numerous sectors, and employee engagement is no exception. In today's rapidly evolving professional landscape, organisations are increasingly recognising the potential of AI to increase employee morale, productivity, and overall job satisfaction. By understanding the pivotal role that AI plays in employee engagement, assessing its benefits, and considering ethical implications in the adoption process, organisations can leverage AI to bolster workforce motivation and connection.

One of the most important issues that needs to be considered when dealing with a remote workforce is feeling unappreciated. Only 21 per cent of millennials and 18 per cent of non-millennials engage in weekly meetings with their managers, with many reporting that such interactions occur only a few times per month. One-onone meetings are vital for managers to connect with employees on a personal level, allowing for discussions about their needs, concerns, growth opportunities, and potential career paths. The significance of recognition and rewards in nurturing employee engagement cannot be overstated. AI enables organisations to increase their recognition and reward programs, making them more personalised and relevant to individual employees.

Within organisations, chatbots serve as essential tools, offering reminders for timesheet approvals, recognising team members' achievements, and assisting with policy inquiries, contract letters, utility connections, and other critical information. By analysing these data, employers can refine their management strategies and cultivate a culture conducive to heightened employee engagement.