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HR AI Agent launched to reimagine service delivery for federal workforce
Khaleej Times
|September 19, 2025
The Federal Authority for Government Human Resources (FAHR) has announced the launch of the HR AI Agent, an innovative artificial intelligence-powered system designed to reimagine HR service delivery for employees across the UAE federal government.
The announcement was made on Wednesday during the SHRM MENA Annual Conference & Expo 2025, Dubai.
“It’s more than just a ChatGPT. It’s an advanced AI power system that reimagines HR services delivery for the UAE federal workforce,” said Faisal Saeed Binbuti Al Mheiri, director general of the FAHR.
Launched last week, the AI agent functions as a virtual HR and legal advisor, providing real-time, personalised support across over 100 services, including legal and HR inquiries, applications, performance management, payroll and more. It features voice-enabled, multilingual and context-aware capabilities, making it an integrated member of the federal workforce.
This story is from the September 19, 2025 edition of Khaleej Times.
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