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Shravasti on top in grievance redressal, Shahjahanpur 2nd
Hindustan Times West UP
|May 10, 2025
Shravasti district topped the list followed by Shahjahanpur and Amethi for timely and effective redressal of public complaints, according to the April rankings of the CM Dashboard and IGRS (Integrated Grievance Redressal System).
LUCKNOW:
District magistrate Ajay Kumar Dwivedi said Shravasti scored 131 out of 140 points in the April IGRS evaluation, achieving the highest complaint resolution ratio in Uttar Pradesh at 93.57%.
According to the IGRS report dated April 25, Shahjahanpur secured second place with a 92.86% redressal rate. Amethi was third with 90.71%. Ballia and Ambedkarnagar shared the fourth spot jointly with 85.71%.
Hamirpur ranked sixth, Mainpuri seventh, while Mau, Hathras, and Balrampur jointly held the eighth spot.
These districts were recognized not only for resolving complaints on time but also for prioritizing the quality of redressal.
This story is from the May 10, 2025 edition of Hindustan Times West UP.
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