DTDC Aims Faster White Goods Spares Delivery

Logistics firm DTDC is seeing growing demand for rapid deliveries in its business-to-business customer segment, particularly for spare parts of consumer durables.

- Priyamvada C

BENGALURU: Logistics firm DTDC is seeing growing demand for rapid deliveries in its business-to-business customer segment, particularly for spare parts of consumer durables.

"Within the B2B segment, there is a lot of importance in spaces like aftermarket and spare parts that could sometimes take days to get delivered. Most of our customers in this segment were facing this challenge because of which their real sales got impacted," said Abhishek Chakraborty, chief executive, DTDC Express told Mint. "We spent the last 3-6 months to help them restructure their supply chain and now, some of our customers are exploring rapid commerce mechanisms to help deliver those essential parts to their service engineers very quickly."