Try GOLD - Free
Agentic AI: Next big leap in workplace automation
Hindustan Times Gurugram
|March 21, 2025
The next time a customer calls a healthcare helpline or seeks assistance for a delayed food delivery, they may unknowingly be speaking with an artificial intelligence system rather than a human representative, as corporations rapidly adopt AI agent technology.
NEW DELHI:
Major technology companies including Zoom, Adobe, Microsoft, Cisco and Atlassian are making a significant pivot towards "agentic AI"—systems that can autonomously work towards goals with human-like intelligence. "AI workers with human level intelligence," is how Ram Menon, CEO and co-founder of Indian tech company Avaamo, describes this evolution. According to Menon, agentic AI operates with proactiveness at its core, driven by autonomous capabilities to "perceive, reason, act and learn" towards prescribed outcomes.
Industry developments showcase this trend's momentum. Adobe has developed 10 purpose-built AI agents for enterprises, while Zoom has incorporated agentic capabilities into its platform. Microsoft has created sales agents designed to research leads and contact customers on behalf of businesses. Nvidia is collaborating with Wipro to develop agentic AI for government applications.
This story is from the March 21, 2025 edition of Hindustan Times Gurugram.
Subscribe to Magzter GOLD to access thousands of curated premium stories, and 10,000+ magazines and newspapers.
Already a subscriber? Sign In
MORE STORIES FROM Hindustan Times Gurugram
Hindustan Times Gurugram
'We were determined not to let the Cup go outside'
Richa Ghosh’s 24-ball 34 was the difference between India posting a total of 298 to what otherwise could have turned out less than ideal in the World Cup final against South Africa, which India won by 52 runs in the end.
2 mins
November 04, 2025
Hindustan Times Gurugram
Lace it up: 4 ways to style this delicate fabric
When you think of lace, you probably picture lingerie or dreamy wedding gowns. But this season, the fabric known for its flirtatious charm is having a full-on fashion moment! Here's how to incorporate this delicate fabric into your daily wardrobe:
1 min
November 04, 2025
Hindustan Times Gurugram
INDIA’S UREA IMPORTS DOUBLE IN APR-OCT PERIOD
The Union chemicals and fertilisers ministry on Monday said that the country’s urea imports have doubled during the April-October 2025 period to meet higher agricultural demand during the Kharif season.
1 min
November 04, 2025
Hindustan Times Gurugram
INDIA, BAHRAIN EXPLORE WAYS TO EXPAND TRADE
India and Bahrain on Monday discussed ways to expand and diversify two-way trade, including negotiations to conclude a comprehensive economic partnership agreement (CEPA) and a bilateral investment treaty.
1 min
November 04, 2025
Hindustan Times Gurugram
AQI stays ‘very poor’, app shows hrs of missing data at few gauges
The capital's air quality remained in the ‘very poor’ category for a third straight day on Monday, with favourable meteorological conditions facilitating some dispersion.
1 min
November 04, 2025
Hindustan Times Gurugram
Mamdani in focus as NYC set to pick its mayor today
New York City’s (NYO mayoral candidates madea final push on Monday to get voters to the polls, as the race to lead America’s biggest city nears its finale.
1 mins
November 04, 2025
Hindustan Times Gurugram
FBI veteran fired over Kash's jet use reports
FBI director Kash Patel has fired a senior FBI official with 27 years of experience after he became enraged by press stories revealing he had used a government jet to travel to see his girlfriend sing the national anthem at a wrestling match, The Guardian and Bloomberg Law reported.
1 min
November 04, 2025
Hindustan Times Gurugram
MOKAMA MURDER A CONSPIRACY TO FRAME ANANT, SAYS LALAN SINGH
Union minister and senior Janata Dal (United) leader Rajeev Ranjan alias Lalan Singh on Monday alleged the murder of Jan Suraaj supporter Dularchand Yadav in Mokama was a “pre-planned” conspiracy to frame former MLA and party candidate Anant Singh.
1 min
November 04, 2025
Hindustan Times Gurugram
Kimberly-Clark to buy Tylenol maker Kenvue for $40 bn
Kimberly-Clark Corp. agreed to buy Kenvue Inc. in a deal worth roughly $40 billion, providing a lifeline to the struggling Tylenol maker.
1 min
November 04, 2025
Hindustan Times Gurugram
Indian national abducted by RSF militia in Sudan: Officials
Sudan is in contact with Indian authorities regarding the reported abduction of an Indian national by the Rapid Support Forces (RSF) militia that captured the strategic city of Ely Fasher last month, Sudanese ambassador Mohammed Abdalla Ali Eltom said on Monday.
1 mins
November 04, 2025
Listen
Translate
Change font size