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Experts review Sanadak's dispute resolution model
Gulf Today
|November 30, 2025
A delegation of 50 senior financial officials from 20 Arab countries visited the headquarters of Sanadak, the Ombudsman Unit for the UAE, to learn about the Unit's mandate and its role as the first independent entity in the Middle East and North Africa dedicated to financial consumer protection.
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The delegates also reviewed Sanadak’s experience and its advanced operational model for dispute resolution, which adheres to the best international standards and practices The visit was part of the activities of the Mena Leaders’ Summit on Financial Inclusion 2025, hosted in Abu Dhabi by the Central Bank of the United Arab Emirates. The visit underpins the UAE’s financial ecosystem as a bedrock in financial consumer protection, with Sanadak serving as a benchmark for integrity, fairness, and transparen
This story is from the November 30, 2025 edition of Gulf Today.
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