Go Unlimited with Magzter GOLD
Get unlimited access to 10,000+ magazines, newspapers and Premium stories for just
Try GOLD - Free
Mphasis sees sharp rise in AI-led business momentum
Financial Express Kochi
|April 28, 2025
MPHASIS IS SEEING tangible business transformation from its artificial intelligence (AI) initiatives, reporting efficiency gains of 20-30% and a clear shift from a people-based services model to a technology-based one, MD & CEO Nitin Rakesh told FE.
He said these improvements are not only changing how the firm delivers services but are also fundamentally reshaping deal structures and client outcomes. "From a contribution perspective, I think you can see efficiencies of 20-25%, 30% sometimes, and then you can use those to also help the client, let's say do application modernisation," Rakesh explained. "It gives us the ability to fundamentally change the narrative, move away from people-based services to tech-based solutions and aligning to outcomes that clients are trying to drive for their businesses."
The firm has seen a sharp rise in AI-led business momentum. Just two quarters ago, only 30-35% of its deal wins were AI-driven. That number has now nearly doubled to 65%.
This story is from the April 28, 2025 edition of Financial Express Kochi.
Subscribe to Magzter GOLD to access thousands of curated premium stories, and 10,000+ magazines and newspapers.
Already a subscriber? Sign In
MORE STORIES FROM Financial Express Kochi
Financial Express Kochi
Recalibration of tax regime may attract larger share of global capital
THE INDIAN CAPITAL market has been at the crossroads in recent times.
3 mins
January 21, 2026
Financial Express Kochi
Al benefits need even distribution, says Nadella
MICROSOFT CEO SATYA Nadella on Tuesday said the goal of artificial intelligence should be to improve everyone's lives, from education outcomes to public sector efficiency.
1 min
January 21, 2026
Financial Express Kochi
Clear dues for barrier-free tolling system: MORTH
IN A RUN-UP to a barrier-free tolling system, the government has amended rules to make it mandatory for vehicle owners to clear all toll plaza dues before selling their vehicle or obtaining a fitness certificate.
1 min
January 21, 2026
Financial Express Kochi
Netflix amends Warner Bros deal to all cash
STREAM WARS
2 mins
January 21, 2026
Financial Express Kochi
No flight cancellations after Feb 10: IndiGo to regulator
ON THE RADAR
1 min
January 21, 2026
Financial Express Kochi
Embassy enters Mumbai realty mkt
LUXURY FORAY
2 mins
January 21, 2026
Financial Express Kochi
PNB sees NIM recovering from Sept qtr
PUNJAB NATIONAL BANK (PNB) expects to sustain quarterly net profit of above ₹5,000 crore despite near-term pressure on margins and higher credit costs, Executive Director Bibhu Prasad Mahapatra told FE in an interview.
2 mins
January 21, 2026
Financial Express Kochi
Sharp increase in silver investment demand
ETF HOLDINGS RISE 120% IN A YEAR TO CROSS 3,000 TONNE
2 mins
January 21, 2026
Financial Express Kochi
New portal, software, AI-powered translation: EPFO 3.0 on the cards
AFTER ANNOUNCING LIBER-ALISED withdrawal norms and a proposal to introduce a UPI-linked facility, the Employees’ Provident Fund Organisation (EPFO) is set to kick off its next phase of reforms that include a new portal, new software at the backend to take into account all possible expansion over the next decade and the use of AI-powered language translation tools to give information to members in vernacular languages, a senior government official said.
2 mins
January 21, 2026
Financial Express Kochi
On cusp of historic India deal: Ursula
GIVES US FIRST MOVERADVANTAGEWITH FASTEST GROWING ECONOMY: VON DER LEYEN
1 mins
January 21, 2026
Listen
Translate
Change font size