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Coforge working on 30 GenAI use cases in insurance, 10 live
Financial Express Kochi
|December 25, 2024
IT SERVICES COMPANY Coforge is actively working on over 30 generative AI (GenAI) use cases within its insurance vertical, with 10 already in production.
Speaking to FE, Rajeev Batra, executive vice-president and head of insurance, said: "We are implementing 10 use cases in production as paid engagements across our client base, while the remaining 20 are being socialised and discussed with the business community," he said.
Coforge has seen significant traction in using AI for underwriting and claims processes. "The maximum demand comes from the pre-policy issuance phase, where front-office digitisation of structured and unstructured data during the submission clearance process is key," Batra said.
This story is from the December 25, 2024 edition of Financial Express Kochi.
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